I applied online. The process took 2 days. I interviewed at Firstsource Solutions (Manila, Manila) in Dec 2011
Interview
They have the worst interview procedure among all the companies i've applied for.
They will ask you to be in their recruitment office at 10am but the recruitment process process will start at 1pm...? they will let you wait for ages.., normally the process will end late at night as you have to wait for the manager which usually is not in the office... whew..!
Interview questions [1]
Question 1
all of their questions are just simple question that even a grade school can easily answer.
They care more about your personal life instead of what you can actually do for the company.
The first stage was usually an initial screening call where basic questions were asked about my experience, availability, and motivation for applying. This was fairly relaxed and focused on confirming eligibility for the role.
The main interview involved competency-based questions, such as handling difficult customers, working under pressure, and meeting targets.
Interview questions [1]
Question 1
Tell me about a time you dealt with a difficult customer and how you handled it.
I applied online. I interviewed at Firstsource Solutions (Melbourne) in May 2026
Interview
Easy to find location with a professional and welcoming atmosphere. The interview panel was friendly, approachable, and made me feel comfortable throughout the process. Everyone was very welcoming, and smart casual attire was appropriate. I would definitely recommend attending an interview with this company.
I had one online interview, it was very easy, asked me couple of competency questions and offered me the job soon. I don’t know the process now but they always used to hire many candidates