I applied in-person. The process took 1 day. I interviewed at Forever 21 (New York, NY) in Nov 2010
Interview
I have a couple of friends that work at Forever21 in times Square and they let me know that they were holding open interviews. I went in with my application and went to the first floor where the interviews were being held, they let a group of about 7 of us into one of the fitting room areas and. First the manager introduced himself, then he took our applications and asked us 3 questions and one by one we answered them in order. The first question is why r u interested in working for forever21, the second was what does customer service mean to you, and the third was a time when you went above and beyond to deliver great customer service. I haven't gotten a call back yet but hopefully by today or tomorrow *crosses fingers* :)
Interview questions [2]
Question 1
"Tell me a time when you went above and beyond to deliver great customer service"
It was an in-person interview. It was very easy, and a standard retail interview. lasted around 10 minutes. The manager asked some scenario questions but overall, the questions were pretty straightforward.
It was a casual group interview. I sat down with a manager and another girl who was applying. They just asked a few standard questions about us and our experience.
Interviewer did not seem very experienced. He was rushing the interview and only asked general questions such as where do you see yourself in 10 years… for an entry level job.
