The process took 2 weeks. I interviewed at GEICO (Virginia Beach, VA)
Interview
They have several parts to the interview process that you need to "pass". Initially I filled out the online app and took a few assessments. I was referred by a current employee and thought that would put me ahead of the curve (it did not). The first even was an assessment to see how fast you could type and multitask. Then I was interviewed by one lady in a really small office. The lady was look not at her computer the entire time, it made it hard to be personable. I know my biggest mistake was sharing my college major with her as it showed I was not going to be with the company over 1.5 years. The interview questions are set in STAR format.
Interview questions [2]
Question 1
Tell me about a time a customer was not satisfied and how did you overcome it
There are two rounds. The first round is virtual and they ask about your background and if you can handle the process. For the second-round, You will shadow someone for 20 minutes then proceed for a 40 minute interview. There are a lot of situational questions.
I applied online. I interviewed at GEICO in May 2026
Interview
You first fill out an assessment test. The assessment test isn't difficult; there are a few parts to it. First is the reading tables section. It asks you a question about the table and based on that you pick one of the four answers. This part is timed so you want to pace yourself a little bit. The other part is picking the statement that describes you the best, then the second-best statement out of three statements. Overall, this did not take long.
I applied through other source. The process took 2 weeks. I interviewed at GEICO
Interview
Straight forward. There are 2 interviews, must pass 1st to get 2nd. 2nd interview is more detailed and is on site. 1st interview is via zoom. 2nd interview about 45 minutes to an hour