I applied online. The process took 3 days. I interviewed at GEICO
Interview
I applied online the process was very easy. Then I got an email to set up a remote interview. It gave me a list of times and days I can choose the day I want. On that day I was supposed to get a link emailed to me so I can set up on computer but I didn’t get it. I did get a phone call and she asked me if I would just like to do a phone interview and I said it was fine. She asked me a few questions about my work history and a couple of what would you do in this situation questions. She then placed me on hold for a few minutes and came back on and offered me the job on the spot but the first class they could set me in was over a month away.
Interview questions [1]
Question 1
How would you react if a customer called and was extremely upset and wanted to cancel the insurance.
There are two rounds. The first round is virtual and they ask about your background and if you can handle the process. For the second-round, You will shadow someone for 20 minutes then proceed for a 40 minute interview. There are a lot of situational questions.
I applied through other source. The process took 2 weeks. I interviewed at GEICO
Interview
Straight forward. There are 2 interviews, must pass 1st to get 2nd. 2nd interview is more detailed and is on site. 1st interview is via zoom. 2nd interview about 45 minutes to an hour
I applied online. I interviewed at GEICO (Tampa, FL)
Interview
It was a weird process, first it was on zoom and my interviewer told me to turn off my camera because of the bandwidth issues. Then she asked three questions and provided me the job description and the hours. She then asked me if I was looking for other work and If I was currently working. I did tell her that I am currently working and she told me that I have enough time to provide my current job a two weeks notice. After the interview she told me that she was going to endorse my application for review. Then she sent me another email saying that “Your recruiter will be in touch with you for next steps”. Then in the middle of night not even 24 hrs, I get a generic email saying that I was passed on. I wanted to find out why did I get an email saying that a recruiter was going to contact me, then I passed on from someone else. This was a customer service position and during the interview she told me that I have a lot of experience. I just didn’t like during that interview I was given false hope. I would not recommend applying to this company.
Interview questions [1]
Question 1
1. Tell me a time when you had to deal with a customer and provided empathy?