I applied online. The process took 1 day. I interviewed at Groupon (Washington, DC) in Dec 2011
Interview
The interviewer didn't really give an option to discuss my qualifications. I assumed that when they were calling me, they had already seen my resume. However, it seemed as if the interviewer was calling me to meet some sort of quota rather than because she was interested in me.
The only thing she asked me was to summarize my previous work experience after explaining the purpose of the phone interview (prescreening). I did appreciate that she gave me immediate feedback.
The interview process is simple and they're 4 rounds as listed below;
1. GD
2. Versant test
3. Manager round (Email writing)
4. HR round (Salary discussion)
Once selected, you'll be given the offer letter and you can join.
Interview questions [1]
Question 1
They'll ask you write an email based on a customer's issue.
The process was great and expectations were clearly communicated. The person that interviewed me was very energetic. They spoke to me about the history of the role and what they needed within the position.
Interview questions [1]
Question 1
Tell me about a time when you had a difficult situation. How did you handle it?
I applied online. I interviewed at Groupon (Bengaluru)
Interview
It was easy and was able to crack it. Basic interview rounds and good company to work with. You can go for it if you are interested to work in customer service and okey with night shifts.
Interview questions [1]
Question 1
Previous experience and customer experience related questions
