I applied in-person. The process took 1+ week. I interviewed at H&M (Kingston upon Thames, England) in Oct 2015
Interview
I just had a little phone call and then got a face to face interview.
During the face-to-face interview there was one manager and one team leader. This was the only interview I had. They were friendly and I felt comfortable to talk to them.
1 week later I received a phone call from H&M telling me that they were offering me the position.
Interview questions [1]
Question 1
- tell me more about yourself?
- what do you know about H&M?
- why do you like Fashion/H&M?
- I would you deal with these different tasks: 1 there are lots of people queuing at the cash desk; 2 there are lots of people in the fitting room; 3 you find many clothes on the shop floor. => what would you prioritise ?
I interviewed at H&M (London, England) in Jun 2026
Interview
Group interview with like 8 peoples
- 3 facts about yourself
- define fashion and ur own style
- why H&M
Then group activities
- list of scenarios and prioritise 3
- list of scenarios and dress up an individual
Then fill in form of availability and contact info.
I applied online. I interviewed at H&M (Dundalk) in Mar 2026
Interview
It was lovely, very interactive. Getting to meet new people, seeing the H&M store was really nice. The supervisor was really professional and warm. First we got to know each other, then did a question and answers round with everyone, situation based, customer service based, questions to display your skills etc, talking about H&M values and then we had a group task, to come with a outfit based on the provided situation.