Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For Employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      H&M

      Part of H&M Group

      Engaged Employer

      About
      Reviews
      Pay & benefits
      Jobs
      Interviews
      Interviews
      Related searches: H&M reviews | H&M jobs | H&M salaries | H&M benefits | H&M conversations
      H&M interviewsH&M Sales Associate interviewsH&M interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Center
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy & Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent Posts

      Copyright © 2008-2026. Indeed, Inc. "Glassdoor," "Worklife Pro," "Bowls," and logo are proprietary trademarks of Indeed, Inc.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalized job recommendations and updates by starting your searches.

      Sales Associate Interview

      Sep 5, 2017
      Anonymous employee
      Cheltenham, England
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. I interviewed at H&M (Cheltenham, England) in Aug 2017

      Interview

      The group assessment was held in the store I was applying for. There were two managers present and conducting the interview. We started off with ice breakers - we were given a piece of paper with a question on it and we had to answer it. For example 'if there was a movie written about your life, what would it be about and who would be the actor/actress that played you?' We were then split in to small groups and we had to write down 5 things that we thought were key to being a H&M sales associate. We had to present it to the rest of the group. In the same groups, we were then given different examples of customers coming in to the store for fashion advice and had to cut out appropriate clothes, accessories and jewellery and anything else we thought was relevant from magazines and stick them on paper, which we also had to present to the rest of the group. After that, we were given different scenarios that we had to discuss as an entire group and come up with a conclusion to present to the managers interviewing us. For example 'if a colleague called in sick and you saw them out shopping in town, what would you do?' It finished with the manager saying they would call us with a decision as to whether we were successful or not. I had my group interview on a Tuesday and I had a call on the Friday of the same week to say I had been successful! I accepted the job!

      Interview questions [1]

      Question 1

      What do you know about the company?
      1 Answer

      Other Sales Associate Interview Reviews for H&M

      Sales Associate Interview

      Jun 25, 2026
      Anonymous Interview Candidate
      Fairfax, VA
      No offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at H&M (Fairfax, VA)

      Interview

      Great process and team, connecting with everyone felt very easy. I had some behavioral questions and some about my experience. Ultimately they decided to move forward with someone else. I would recommend giving it a try.

      Interview questions [1]

      Question 1

      What experience do you have in retail?
      Answer question

      Sales Associate Interview

      Jun 21, 2026
      Anonymous employee
      Carlsbad, CA
      Accepted offer
      Positive experience
      Easy interview

      Application

      I interviewed at H&M (Carlsbad, CA)

      Interview

      Very easy interview with one other person who applied. Asked about how you might handle a difficult customer, who you are, etc. Second interview was basically just the job offer and signing papers.

      Interview questions [1]

      Question 1

      How would you handle a difficult customer? What is one thing you noticed in our store that you would improve?
      Answer question

      Sales Associate Interview

      Jun 18, 2026
      Anonymous Interview Candidate
      Leeds, England
      No offer
      Positive experience
      Easy interview

      Application

      I interviewed at H&M (Leeds, England)

      Interview

      It's a group interview and in mine there were x4 other people. We introduced ourselves and got split into teams to complete a task on their values. Then we were split into different teams and were given a hypothetical customer who wanted help with their outfit - we had to create an outfit accordingly therefore roamed around the store to find clothing items that fit the brief. Afterwards, we explained why we chose those clothes and then were asked x2 competency-based questions.

      Interview questions [1]

      Question 1

      Why do you want to work at H&M? Tell me x3 things about yourself. What does fashion mean to you and what is your fashion style?
      Answer question