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      H&R Block

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      Customer Service Associate Interview

      Sep 24, 2024
      Anonymous Interview Candidate
      No offer
      Positive experience

      Other Customer Service Associate Interview Reviews for H&R Block

      Customer Service Associate Interview

      Aug 20, 2020
      Anonymous employee
      Kaneohe, HI
      Accepted offer
      Easy interview

      Application

      I applied online. I interviewed at H&R Block

      Interview

      Easy and clear concise interview the questions weren’t hard at all it was also panel style with three managers. Typical interview questions and straightforward answers. I was interviewing for the senior customer service position

      Interview questions [1]

      Question 1

      Tell me a about a time you dealt with a difficult customer
      Answer question
      Positive experience
      Average interview

      Application

      The process took 1 week. I interviewed at H&R Block (Kaneohe, HI) in Dec 2018

      Interview

      Applied online Called to schedule interview within a week Interview went well, typical administrative questions, what was expected of the person in the CSA position and asked upfront if I was willing to work 3-5 evenings and if I was able to work late should the need arise due to the nature of clientele and scheduling

      Interview questions [1]

      Question 1

      I was asked typical past experience questions, what can I offer for the CSA position
      Answer question