Easy and clear concise interview the questions weren’t hard at all it was also panel style with three managers. Typical interview questions and straightforward answers. I was interviewing for the senior customer service position
Interview questions [1]
Question 1
Tell me a about a time you dealt with a difficult customer
The process took 1 week. I interviewed at H&R Block (Kaneohe, HI) in Dec 2018
Interview
Applied online
Called to schedule interview within a week
Interview went well, typical administrative questions, what was expected of the person in the CSA position and asked upfront if I was willing to work 3-5 evenings and if I was able to work late should the need arise due to the nature of clientele and scheduling
Interview questions [1]
Question 1
I was asked typical past experience questions, what can I offer for the CSA position