I applied through an employee referral. The process took 2 weeks. I interviewed at HMSHost (Montreal, QC) in Aug 2015
Interview
2 interviews, each time a different manager, sit down talk.The manager that hired me was amazing. Was leaving a corrupt company after taking stress leave and we had a really good heart to heart moment. Too bad the company treated him as bad as they did me.
Easy and quick, was more of an orientation than an interview. Went over all the necessary information and kept it brief. I would have appreciated more conversation vs just a quick sit down and it's done though.
Interview questions [1]
Question 1
What experiences I had that proved I was good at customer service
It went smooth but was waiting for awhile for the interviewer to come. But other than that it was quick and did not take all day like I thought it would go
Please introduce yourself.
How many years customer service experience do you have?
How do you deal with a difficult customer?
Do you have any experience working in airports?
Any food service experience?