First was an extensive online application, then a phone screening, group interview over zoom, second zoom interview with panel of interviewers, then hiring process was triggered with drug tests and identity verification, etc.
Interview questions [1]
Question 1
(group interview) What are three things that you all (in your small group) have in common?
Fist is the the initial Application process. Then, you're sent some Audio interview questions about 5 to 6 questions. The last step is the Final Virtual Group Interview where you broken up into groups to ask situational questions related to customer service experience.
It was a good experience and I learned a lot about the company and process. The interview went quickly which surprised me. But overall great experience. I like it was all virtual.
3 stages; virtual video interview, group interview & informational, 2:1 virtual interview. Video interview did not need camera and you can take as much time as you need with 3 tries to record. They got back to me within hours of each interview process