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      Customer Service Associate Interview

      Sep 28, 2025
      Anonymous employee
      Brooklyn, NY
      Accepted offer
      Positive experience
      Easy interview

      Application

      I interviewed at IKEA (Brooklyn, NY)

      Interview

      You sit with a manager and they ask you questions about your past job experiences and other questions and then ask you take drug test if you pass. There is also a phone interview before the interview to determine if you go in for the job interview.

      Interview questions [1]

      Question 1

      Describe a time where you noticed something and fixed it
      Answer question

      Other Customer Service Associate Interview Reviews for IKEA

      Customer Service Associate Interview

      Jun 16, 2024
      Anonymous employee
      Cardiff, Wales
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. I interviewed at IKEA (Cardiff, Wales)

      Interview

      Informal relaxed chat, they ask questions based on their values so make sure you talk about them in your answers, I had a video based interview before a face to face interview with one of the team leaders

      Interview questions [1]

      Question 1

      What does does sustainability mean to you?
      Answer question

      Customer Service Associate Interview

      Jun 14, 2023
      Anonymous employee
      Portland, OR
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 1 week. I interviewed at IKEA (Portland, OR)

      Interview

      Apply online, go in for an interview, and take a drug test if the job is offered. You must pass with no flags on drug tests to accept the job.

      Interview questions [1]

      Question 1

      Can you describe a situation in which you had to defuse a customer?
      1 Answer