I applied online. I interviewed at IKEA (Dartmouth, MA) in Aug 2017
Interview
It Was a very casual group interview, followed by a phone call and background check. The group interview only consisted of three applicants and three memebers of the management team for about an hour. Three days later I got a phone call notifying me that I would receive an email with instructions for my background check.
I was interviewed by two people. They were very friendly and it was quite informal. They gave me plenty of time to ask my own questions. Overall, it was about as pleasant as an interview could be.
Round 1:
-Getting to know you type of questions
-Situation type of questions and how would you handle them
Round 2:
-Getting to know you
-Why do you want to work at ikea
-Questions for them
Interview questions [1]
Question 1
When was the time you are dealing with a difficult customer and how did you resolve it
Phone screening, then In person interview, basic questions, then drug test and phone screening. Overall took two weeks from start to finish, but you have to get a drug test