I applied online. The process took 1 day. I interviewed at IKEA (Wembley, England) in Sep 2024
Interview
The interview process wasn’t the best. I didn’t even know it was in the form of a multiple mini interview until I heard someone shout “time up “ and I was asked to go to the next interviewer whether I was done or not. One interviewer kept on asking me the same question even though I had answered already which made him unable to ask me the question that followed so he left the space blank. I asked if it wouldn’t have any impact on my application as it was his fault and not mine and he said “No, it wouldn’t”. I realized another interview wasn’t writing all the answers I had given as I’d talk a lot and see she has written a short sentence as the answer I gave. I found the experience to be very unfair and unprofessional.
Interview questions [1]
Question 1
What skills do you think are necessary for this role?
Si è trattato di un colloquio virtuale svolto attraverso un tool online con la videoregistrazione delle risposte, le quali in seguito sono state valutate dal team risorse umane. Per ogni domanda c’erano due tentativi, poi bisognava inviare la registrazione
Interview questions [1]
Question 1
Come gestirei con il cliente la comunicazione del ritardo di una fornitura
I applied online. The process took 2 weeks. I interviewed at IKEA
Interview
I recently went through the interview process with IKEA in New Zealand. I relocated from Europe, I know the product range well, have sales experience, and have assembled many IKEA furniture pieces throughout my life.
The process included an initial online screening and an on-site group interview.
The group interview started with the manager asking who had ever been to an IKEA store, only about five people raised their hands. We were then shown a presentation, but the manager mixed up the store opening date, didn't finish it, and couldn’t recall all the company values. This created a somewhat disorganised impression.
The group exercise also felt unusual, as it didn’t really fit a group format; it was more individual, with almost nothing to discuss collectively.
At the end, each of us had a short one-on-one interview. We were told in advance that they had only 15 minutes per person. The manager interrupted me several times and seemed to be in a hurry, which made the experience more stressful.
Interview questions [1]
Question 1
Tell me about yourself.
Why IKEA?
What is a great customer experience?
Email and phone call then the interview was arranged. Process did not take long and I had a reply quick after the interview. Good management everything was running smooth no delays and no asking for answers. Clear expectations given