Irvine Company Interview Questions | Glassdoor

Irvine Company Interview Questions

Updated Apr 24, 2017
102 Interview Reviews

Interview Experience

Interview Experience
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  1.  

    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. I interviewed at Irvine Company (Playa Vista, CA) in April 2017.

    Interview

    Applied online and was called to do a phone interview with their HR Recruiter. Then I was invited to their open interviews where I interviewed with one of the property managers. Then I was interviewed by the general manager, and finally by the Senior Director of Marketing. All of these were one-on-one and the entire process took about 4 hours on that one day. I was given the job offer immediately the next day. Most of the questions were situational.

    Interview Questions

    • Tell me about a time when you helped solve a problem for a guest/resident, but in turn created a new problem.   Answer Question
    • Tell me about a time you have had to deal with a high level of emotion.   Answer Question
    • What is it about customer service interests you?   Answer Question
    • Tell me about a time when you gave excellent customer service.   Answer Question
    • Give an example of a time when a guest/resident complained about a problem, had trouble understanding your reasoning, and how you were able to solve that.   Answer Question
  2.  

    Resident Relations Representative Interview

    Anonymous Interview Candidate in Irvine, CA
    No Offer
    Negative Experience
    Average Interview

    Application

    I applied through an employee referral. The process took 3 weeks. I interviewed at Irvine Company (Irvine, CA) in February 2017.

    Interview

    It was a day where they had open interviews. I got there 30 minutes early, and there was already a line. A lot of waiting around. I waited 45 minutes before anyone interviewed me. After speaking with the property manager for about 15 minutes, I was sent back in the room to wait for a second interview. It may have been another 45 minutes of waiting because the entire process took about 2 1/2 hours.

    Interview Questions

    • Tell me about a time when you had to deal with a difficult customer and what was the outcome?   Answer Question
  3.  

    Resident Relations Representative Interview

    Anonymous Employee in Irvine, CA
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at Irvine Company (Irvine, CA) in January 2017.

    Interview

    Very smooth and very professional. I attended an open interview. There were 40+ applicants for several positions. They put you into a waiting room, then get called into the interview group. If you get called 3 times, you are in. If you get called once, you are done.

    Interview Questions

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  5.  

    Porter Interview

    Anonymous Employee in Irvine, CA
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through a recruiter. The process took 1 day. I interviewed at Irvine Company (Irvine, CA).

    Interview

    It was about 30 mins long. Open interviews for multiple positions. It was a great experience. It's like practicing because you get better with more of it. I was the first interview for the position

    Interview Questions

    • Two important qualities in maintenance technician?   1 Answer
  6.  

    Associate Interview

    Anonymous Employee
    Accepted Offer
    Neutral Experience
    Difficult Interview

    Application

    I applied in-person. I interviewed at Irvine Company.

    Interview

    Interview went very well. It was a very in-depth conversation where you were learning in the interview. the job was a little different as i expected but was very excited to start

    Interview Questions

    • They asked me if i was familiar with Angus   1 Answer
  7.  

    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. I interviewed at Irvine Company.

    Interview

    I had first applied online. I received an invite to an open interview day for different positions, and I then had a second interview in the office in which they thought I would be the best fit.

    Interview Questions

  8.  

    Financial Services Interview

    Anonymous Interview Candidate
    No Offer
    Neutral Experience
    Average Interview

    Application

    I applied through college or university. The process took a week. I interviewed at Irvine Company.

    Interview

    The process consists three back to back interviews. Interviewers are very friendly. They expect you to know what the company do and why you interested in the position. There are no technical questions. They want to learn more about your experience.

    Interview Questions

    • What may be a word that your previous boss use to describe you?   Answer Question
  9.  

    Customer Service Agent Interview

    Anonymous Interview Candidate in Irvine, CA
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied through other source. The process took a week. I interviewed at Irvine Company (Irvine, CA) in October 2016.

    Interview

    Environment was professional but relaxed.
    2x hiring managers at the interview. One asked the questions and the other observed.
    Already had a phone interview with the talent resource department so this was a 2nd interview specifically with the relevant department I was hoping to work within.
    Interview was a good length of time and didn't ask the standard questions expected, which was positive and negative..

    Interview Questions

  10.  

    Resident Relations Interview

    Anonymous Employee in Irvine, CA
    Accepted Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. The process took 4+ weeks. I interviewed at Irvine Company (Irvine, CA) in October 2016.

    Interview

    I applied online. A month later someone from the company emailed me and invited me to an open interview. I arrived at the property and they had me fill out a 1 page application. One of the questions on the application is "why do you want to work for Irvine company?" Be prepared to have a pretty decent answer. I interviewed with 2 different people that day; one after the other. The questions are average nothing too difficult. A few days later I got an email from the same person that emailed me the first time saying they were impressed with my interview and would be considering me for future openings.

    So I'm confused on how the whole thing works. They were interviewing people but aren't hiring? Apparently it's some sort of new system they are doing.

    Interview Questions

  11.  

    Food Runner Interview

    Anonymous Employee in Newport Beach, CA
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 2+ months. I interviewed at Irvine Company (Newport Beach, CA) in September 2016.

    Interview

    First did a phone interview, followed by 2 in person interviews
    one with the general manager and one with the food and beverage manager
    The phone interview was very general, while the other two were far more in depth
    a lot of questions about service industry and service standards
    make sure you smile a lot and show your personality

    Interview Questions

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