KPay Merchant Service interview questions

The interview process consisted of three stages: an initial conversation with HR, followed by interviews with the Sales Manager and broader hiring team. Discussions focused on business development, sales capability, customer acquisition, resilience, and previous experience in client-facing environments. While the interviews themselves were professional and conversational, the overall process felt disorganised. Interview times were rescheduled multiple times, requiring flexibility from the candidate side. After completing all three interview rounds, there was no communication regarding the outcome despite multiple follow-up emails over several weeks. A response was only received after escalating concerns to the Head of Talent Acquisition. The feedback provided suggested the company was seeking candidates with prior direct door-to-door sales experience performing a similar role. This appeared inconsistent with the position being advertised as a Business Development Graduate opportunity and was not clearly communicated during the interview process.

The first round of phone interview with the HR isn’t as engaging, ask repetitive questions and just feel like want to get done for the sake of it. Really disorganised.