The interview process was not difficult at all. If you have experience with customer service then you got it. However the hiring process is a bit long, and they also provide equipment.
Interview questions [1]
Question 1
When was a time that you had to de-escalate a call?
I applied online. I interviewed at Kelley Create (Fort Myers, FL) in Dec 2020
Interview
Super easy! They ask you a couple questions regarding your work history, present you with a couple of on the job scenarios and how you respond to that and after take a look around your work environment and then you go from there!
Interview questions [1]
Question 1
How does your past work history benefit working for us?