I applied online. The process took 2 days. I interviewed at KeyBank (Seattle, WA)
Interview
Once I sent my application in I received an email for an assessment. The next morning I was contacted by an recruiter for an phone interview. The next day I received a call to come in for a face to face interview but because i couldn't make the date given and asked for the following day, they decided NOT to move forward with the interview. The women that called me from the bank told me she had to ask her manager if she was available the following day and she said she would call me back but never did. I sent a follow up email for an update but never received a response.
Interview questions [1]
Question 1
Tell me a time when you had to deal with a difficult customer and how did you handle it?
I applied online. The process took 1+ week. I interviewed at KeyBank (Glastonbury, CT) in Apr 2024
Interview
The first part is a phone interview. You speak to a recruiter who asked some simple questions about previous experience. Afterwards you are scheduled for an in person interview with the branch manager.
It was an online interview. It was very informative, although once I got the position I felt as though it was inaccurately portrayed to me. Other than that, the interview process was pleasant.
Interview questions [1]
Question 1
To name a time I had to think critically and diffuse a situation with a customer.
I applied online. The process took 1 week. I interviewed at KeyBank (Gig Harbor, WA) in Aug 2023
Interview
Preliminary interview over the phone. Their recruiting team was professional and friendly over the phone. Asked me about my work prefreneces, asked to described a few difficult work experiences I have had and how I was able to work through them, and explained the benefits they offer to employees. They followed up with in a day to schedule an in person interview.
Interview questions [1]
Question 1
How will my skills from previous jobs transfer to this position? Give an example of a way you managed a difficult interaction with a customer and resolved it.
