I applied online. The process took 2 days. I interviewed at Kohl's (Redondo Beach, CA) in Jul 2011
Interview
I applied on Snagajob.com and was called about a week later to come in for a group interview the next day. I came on this site to see some questions and took notes on my possible answers so I would be prepared. The interview was scheduled for 11am but I was about 20 mins early. I asked and associate where to go and was directed to the break room to wait. I was the second one there and soon, the room was filled with about 15 nervous looking candidates. At 11, an admin came in to take roll, 2 or 3 people werent there. We were then taken through the store into another room. We all sat around a table and an E3 manager came in to take over. She told us a little about ourselves then each person gave a few sentences about themselves and why they applied for khols. Then the manager would ask a question and everyone would answer it one by one. Some times the next person had to answer a different question. Some people were asked extra questions. When the manager left to deliberate, peoples true personalities came out and every one would sigh in relief and say goodluck and talk about how nervous they were. As soon as she came back, however things got quiet again. The admin came back and said that if we didn't get a call by tomorrow then we didn't get the job. She then asked like 5 people to stay behind because they had an issue with their application. These 5 people including me were then told that this meant they had moved on to the next step and would have another interview tomorrow at 9. I came in the next day and had pretty much the same process, but this time it was a tougher manager that never smiled and was a bit intimidating. We all got asked pretty much the same questions from the day before. Then the admin came in and had us fill out paperwork for the background check, and availability. When she gathered and checked over your paper work you were free to go. However after the first 2 people left she told us that she let them leave first because we were the ones that were hired for the job! Another tricky trick they pulled. So about a week later I was called and offered a job in customer service at $8.25 an hour and orientation would be the following week. Orientation consisted of paperwork learning about about poilicies and taking a short tour of the store/ locker room and time card process. The 2 hour orientation was paid too. Training is supposed to happen this week but I havent gotten a call yet. It's supposed to be a 4 hour training on one day that is also paid.
Interview questions [5]
Question 1
Give me one of your strengths and one thing you could work on.
The interview process was pretty straightforward, virtual interview a week after applying. Didn't have many issues or anything confusing. I did ended up working there. Managers were ok but pay was pretty low.
Phone screening interview to go over resume and job requirements, mainly confirming what my availability would look like, what it entailed, and if I'd be comfortable with the sales part of the job/promoting the store rewards and credit card. Very friendly and low-pressure conversation over the phone.
The process was pretty average, it was just a little awkward trying to find someone to ask to know where I needed to go. Once I got in the back room i was asked pretty normal questions and nothing that was too hard to answer or too perosnal