I applied online. The process took 2 weeks. I interviewed at Kohl's in Aug 2015
Interview
Short and fast.The questions are easy for anyone with cashier experience and anyone who works well with people. Asks a lot about how to deal with customers. Asks also about previous experience as a cashier and about kohls core values. One on one interview with a personal vibe. My managers were kind and attentive. If you don't work well with people or are impatient with customer request this is not the job for you.
Interview questions [1]
Question 1
How do you provide an excellent customer experience
Relatively easy asked me to tell them about how I would handle different situations and previous retails experience. I interviewed with a manager and was asked about my availability. I got a call the same day.
I applied online. The process took 2 weeks. I interviewed at Kohl's (Orlando, FL)
Interview
Group interview in conference room of the store. Very calm atmosphere with two of the managers and easy questions . About Kohl's history and past experience with customer service. They went around the room and everyone took turns answering and told us asked the people who passed the interview to stay afterwards.
I applied in-person. The process took 1 day. I interviewed at Kohl's (Batavia, IL) in Nov 2017
Interview
A few standard questions were asked-availability, what would you do first in certain situations, tell me about your experience. Pay was not discussed and experience did not earn you any more money.
Interview questions [1]
Question 1
There’s a customer on the phone needing assistance, a customer in front of you needing assistance, stock to be put away, and help needed at POS. What do you do first?