L.A. Care Health Plan Interview Questions | Glassdoor

L.A. Care Health Plan Interview Questions

26 Interview Reviews

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Candidate Interview Reviews

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  1.  

    Intern Interview

    Anonymous Employee in Los Angeles, CA
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied through college or university. The process took 1 day. I interviewed at L.A. Care Health Plan (Los Angeles, CA) in May 2014.

    Interview

    It was a rather informal process. I had 1 interview with someone who later went on to be my preceptor. Everyone was very friendly and made me feel comfortable. They asked typical interview questions. Overall, the interview was conversational and I enjoyed the experience.

    Interview Questions

    • Why do you think you're a good fit for the position?   Answer Question

  2.  

    Information Technology Interview

    Anonymous Interview Candidate
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at L.A. Care Health Plan in December 2013.

    Interview

    Interview process was fine. Met with 4 people. Staff was helpful through the interview process. Well organized. Interviewers were on time and had the pertinent information readily available. Interviewers questions were clear and to the point. Overall interview experience was positive.

    Interview Questions

  3. Helpful (4)  

    Talent Acquisition Interview

    Anonymous Interview Candidate in Los Angeles, CA
    Declined Offer
    Negative Experience
    Average Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at L.A. Care Health Plan (Los Angeles, CA).

    Interview

    Interview with the director and supervisor in separate one on one interviews. Typical interview questions to start. Describing past roles, how you would handle situations and how you go about your job.

    The interview with the director started out well, stating he wanted to get to know me as person and as a whole individual. Where questions started out with my education, career decisions and directions to where I am now. This is where the interview went south. The mood turned into more of a hostile interrogation. The director intensely and aggressively asked questions about my past employers and their internals processes, structures, policies and business practices as he took detailed notes. I answered his questions to start, but as his follow up questions became more and more detailed about specific process and structures, I knew I was brought in to be questioned on my past employers. From then, I fed him embellished details for the heck for it.

    The next part he asked questions on how I did my job and tools or sources I used. When he was not satisfied with the answer with he would follow up saying that I could think harder or that I was holding back. Again, very aggressively hostile nature taking very detailed notes. The last part he asked questions on was my salary history and specific names of people I have reported to in past jobs. Same deal hostile nature, when refusing to answer on some, he would continue to pry and not take no for an answer.

    Looking back on this I should have excused myself from the interview when he started asking for specific details about my past employers. I think what got me was how the interview started.

    At the end of the interview, he told me that he didn't think I would fit the department. The competitor in me, had to give a snippy response on why he is wrong. I ended up getting an offer, but it was for a different position then what I interviewed for and as I thought about the interview and the offer. My gut was telling me NO, they will use you and then split you out in a few months.

    Talking to others in the industry, my gut was right. LA Care is known to burn through employees fast and with any little friction they will let employees go in a heartbeat.

    Interview Questions


  4. Helpful (8)  

    Talent Acquisition Specialist Interview

    Anonymous Interview Candidate
    No Offer
    Negative Experience
    Average Interview

    Application

    I applied online. I interviewed at L.A. Care Health Plan.

    Interview

    The candidate experience was in short, pretty terrible and was conducted without much professionalism. I arrived 15 minutes early and due to the long drive there, requested if I could use the restroom. The receptionist asked me if I actually really needed to go then conceded to try to scan me up to another floor. The elevator never opened so I went back to reception to try to get them to scan me back in. Instead of doing so, they simply informed me that "it takes awhile" and I was turned away. After about 7 minutes I returned to reception and I was then questioned on how badly I needed to use the restroom (at this point, it was pretty badly). They scanned me back and I ran up to use the restroom. Reception failed to alert the team that I was there 15 minutes early. Also, once I was finally taken to the interview conference room, the first interviewer WAS AN HOUR LATE. The individual then asked me how I was compensated at a previous position. I answered truthfully to which this hiring manager retorted with "I KNOW they DO NOT pay that much." (which actually isn't much at all). Then the hiring manager proceeded to question me on the compensation and then go on a tangent about how competitive the team is. While the hiring manager was asking questions and I was responding, there was a lot of texting going on. I was then taken to a person of a higher level. To sum it up, this director level individual declared how they could go "anywhere else" and make xxx more money but they don't simply because of the mission. Overall, from just that experience alone, I can gather that it is likely an uncomfortable culture with leadership that has a sizable chip on their shoulders. It was a complete waste of my time since I had to take some time off of my current role to attend the interview. Also, no "thank you for your time but..." communication. I come from a background of customer service = candidate experience and if the company does not have a culture of respect or awareness for their employer brand, then they likely do not have that awareness internally for culture.

    Interview Questions


  5. Helpful (8)  

    Human Resources Analyst Interview

    Anonymous Interview Candidate in Los Angeles, CA
    No Offer
    Negative Experience
    Easy Interview

    Application

    I applied online. The process took 2 days. I interviewed at L.A. Care Health Plan (Los Angeles, CA).

    Interview

    I had a phone interview with the recruiter. She was very nice and asked easy questions. I was then scheduled to interview with the HR Manager who was also pleasant to speak with. Right away she asked about my salary expectations and replied that she probably could not afford that. Honestly, my expectations weren't that high because I just moved from out of state and was unemployed w/ a newborn. She wanted me to interview with the former HR Analyst who moved into another role.

    I came back a few days later to meet with the former Analyst and we had a wonderful 1 hour interview/conversation about the job and organization. I thought it went well and passed my computer tests with flying colors. However, I NEVER HEARD BACK FROM THE RECRUITER. I get it, I have 10 years HR experience and I am not disappointed I didn't get the job. I was disappointed that the recruiter never replied when I followed up 1.5 weeks after my 2nd interview.

    RECRUITER - out of courtesy, just let the candidate know with a quick 1 sentence email or even an automated email from your system when you close out the requisition, especially when they did 3 interviews.

    Interview Questions

    • Tell me about your experience in auditing?   2 Answers

  6.  

    Director, Business Management Interview

    Anonymous Interview Candidate in Los Angeles, CA
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at L.A. Care Health Plan (Los Angeles, CA) in December 2017.

    Interview

    Applied online..received a call from recruiter on Sunday! first interview with the recruiter who right away asked me for in-person availability . Next was meeting hiring manager in person and then group Technical interview followed by group Business group. I told recruiter that no-matter what the decision is, I would write a nice review for them because they really deserved it! I did't get the job but I liked the company and the people...Good luck for the guy whose got the job...

    Interview Questions


  7. Helpful (2)  

    Project Liaison Interview

    Anonymous Employee in Los Angeles, CA
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. I interviewed at L.A. Care Health Plan (Los Angeles, CA) in July 2015.

    Interview

    Very professional panel asked standards questions. Were very interested in getting people with a health care background, particularly with Medicare and Medi-Cal experienced. Leading provider of health services to the low-income population of Los Angeles County, over 1.8 million members are enrolled. Made sure I know the position required hard work, as the organization is presently quite understaffed. Generally a pleasant experience.

    Interview Questions

    • If I was committed to helping low-income people gain access to health care.   1 Answer
  8. Helpful (4)  

    Project Manager Interview

    Anonymous Employee in Los Angeles, CA
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 3+ months. I interviewed at L.A. Care Health Plan (Los Angeles, CA) in June 2010.

    Interview

    I was called back three times after the first interview. The recruiter was nice and she asked a series of questions that were relevant to the job. She seemed to understand what the job was (which is more than I can say for most recruiters).

    Interview Questions

    • There were some "what if" situations presented for me to say what I would do. That was the most difficult in terms of direct expression of experience in action.   Answer Question

    Negotiation

    Salaries are trapped by peer salaries so there wasn't much budging. But I did ask.


  9.  

    Project Manager Interview

    Anonymous Employee
    Accepted Offer

    Application

    I applied online. The process took 3+ months. I interviewed at L.A. Care Health Plan.

    Interview

    Was fair but lengthy because the job I applied for changed and I was hired to do a different job.

    Interview Questions

    • Would you be happy doing this job?   1 Answer

    Negotiation

    No negotiation due to existing peer levels in similar jobs. I had to ask though.


  10.  

    Project Manager Interview

    Anonymous Interview Candidate
    Declined Offer
    Average Interview

    Application

    I applied online. I interviewed at L.A. Care Health Plan.

    Interview

    Very fair and thorough. 1st interview with recruiter, then 2nd interview with HR.

    Interview Questions

    • What would your previous supervisor say about you? Discuss a problem that you faced in a previous position and how you addressed the problem.   1 Answer

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