Phone interview
Zoom interviewx2
Phone interview described the job and what it would entail after the interview. Then told me i could expect to hear back from the hiring manager within a few days.
Interview questions [1]
Question 1
Describe a time you had to deliver bad news and you still made the customer happy
I interviewed at Liberty Mutual Insurance (Dallas, TX)
Interview
Did not follow up, very difficult to schedule interview and get in touch with interviewer. Scheduling platform kept failing. Interview process was straight forward, did not follow up with me afterwards so i have no idea what happened.
I applied online. I interviewed at Liberty Mutual Insurance in Dec 2025
Interview
It was just awful. She called two hours earlier than scheduled, and I couldn’t understand half of what she was saying because her accent was so strong. The communication was so unclear that answering her questions became almost impossible.
Interview questions [1]
Question 1
Tell me about a time you had to help a customer out with a difficult situation? How did you resolve it?
Initial screening then two rounds of interviews. Your typical interview with STAR questions - focus on answering specifically using I. Focus on the situation/task, action taken, & result of that action.