Technical Account Manager applicants have rated the interview process at LogicMonitor with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 69.8% positive. This is according to Glassdoor user ratings.
Candidates applying for Technical Account Manager roles take an average of 22 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at LogicMonitor overall takes an average of 22 days.
Common stages of the interview process at LogicMonitor as a Technical Account Manager according to 2 Glassdoor interviews include:
One on one interview: 40%
Phone interview: 40%
Background check: 20%
Here are the most commonly searched roles for interview reports -
I applied in-person. The process took 2 months. I interviewed at LogicMonitor (London, England) in Jan 2016
Interview
The process consisted of a number of interviews (5 in total) mostly phone based with one of them face to face. Most of the process was relatively straightforward although the video call with the VP of Customer Success threw up some testing questions and scenarios. Final step was a call with the CEO which as well as being a nice touch gave a great insight into the culture of the business.
Interview questions [1]
Question 1
Q: Describe the process you would take to deal with a new customer who is coming to the end of their on-boarding period and who have not fully implemented the solution?
I applied online. The process took 4 weeks. I interviewed at LogicMonitor (Austin, TX) in Nov 2015
Interview
The interview process was quick with a few calls and in-persons: team member (Phone screen), hiring manager, VP and CEO. The CEO even met with me on a Saturday so I could do an in-person instead of a phone call from Santa Barbara. Very awesome culture and product. I'm fairly new so updates to come...
Interview questions [1]
Question 1
Very informal, not your typical tell me about a time
I applied online. The process took 1+ week. I interviewed at LogicMonitor (Austin, TX) in Mar 2015
Interview
I applied for the opening online via the LogicMonitor website. It appeared to be a good fit based on my skills and experience. I was contacted via email the next day. An initial phone interview was scheduled for a day later. The phone interview was with an employee who was currently in the job I was interviewing for. It was very informal. We spent time going over my background and there was plenty of opportunity for me to ask questions about the company. A second interview was planned for a few days later with a hiring manager. We spoke for about 30 minutes. There was much discussion about working for a smaller company vs. a larger company, the pluses and minuses. About a week after the second interview I received an email thanking me for my time and informing me that I wasn't a good fit for the position.
Although I didn't get an offer I enjoyed speaking with both of the LogicMonitor employees and believed their company would be a good place to work.
Interview questions [1]
Question 1
How do you handle a customer satisfaction issue that impacts a new sale?