Program Manager applicants have rated the interview process at Lumen with 3.2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 22% positive. To compare, the company-average is 55% positive. This is according to Glassdoor user ratings.
Candidates applying for Program Manager roles take an average of 4 days to get hired, when considering 9 user submitted interviews for this role. To compare, the hiring process at Lumen overall takes an average of 24 days.
Common stages of the interview process at Lumen as a Program Manager according to 9 Glassdoor interviews include:
Phone interview: 19%
Skills test: 19%
Personality test: 15%
Other: 12%
One on one interview: 8%
Group panel interview: 8%
IQ intelligence test: 8%
Background check: 8%
Drug test: 4%
Here are the most commonly searched roles for interview reports -
Initial interview process was way too complex and time-consuming. They make you do a series of video interviews without even talking to someone - just a lot of work without an interview even being promised to you. I guess it's worth it if you really want the job, but if you're just looking, you can spend this amount of time and effort elsewhere applying to more jobs.
The recruiter was responsive and friendly in email and over the phone. Their pre-screen process was daunting. You are given a link to a video program. You are asked questions with a short time frame to answer each one, all while on camera and being recorded. You are given one opportunity to re-record, but you cannot go back and select keeping the prior one if you liked it better. It was stressful and not personal.
I applied online. The process took 1 day. I interviewed at Lumen in Aug 2023
Interview
Applied online and received an email that I qualified to take a HireVu video interview and play some games. They gave an explanation of what the games showed them. My first thought was what lazy HR person, couldn't screen a candidate, so it was a turnoff from me. Although I completed the process and supposedly was supposed to hear back, I never did. This is a reflection of the HR process and was a turn-off... no other company I've encountered the one-way video/games.
Interview questions [1]
Question 1
Tell me about a time when you didn't agree with a customer?