Program Manager applicants have rated the interview process at Lumen with 3.2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 22% positive. To compare, the company-average is 55% positive. This is according to Glassdoor user ratings.
Candidates applying for Program Manager roles take an average of 4 days to get hired, when considering 9 user submitted interviews for this role. To compare, the hiring process at Lumen overall takes an average of 24 days.
Common stages of the interview process at Lumen as a Program Manager according to 9 Glassdoor interviews include:
Phone interview: 19%
Skills test: 19%
Personality test: 15%
Other: 12%
Background check: 8%
IQ intelligence test: 8%
Group panel interview: 8%
One on one interview: 8%
Drug test: 4%
Here are the most commonly searched roles for interview reports -
The recruiter was responsive and friendly in email and over the phone. Their pre-screen process was daunting. You are given a link to a video program. You are asked questions with a short time frame to answer each one, all while on camera and being recorded. You are given one opportunity to re-record, but you cannot go back and select keeping the prior one if you liked it better. It was stressful and not personal.
I applied online. The process took 1 day. I interviewed at Lumen in Aug 2023
Interview
Applied online and received an email that I qualified to take a HireVu video interview and play some games. They gave an explanation of what the games showed them. My first thought was what lazy HR person, couldn't screen a candidate, so it was a turnoff from me. Although I completed the process and supposedly was supposed to hear back, I never did. This is a reflection of the HR process and was a turn-off... no other company I've encountered the one-way video/games.
Interview questions [1]
Question 1
Tell me about a time when you didn't agree with a customer?
Initial interview process was way too complex and time-consuming. They make you do a series of video interviews without even talking to someone - just a lot of work without an interview even being promised to you. I guess it's worth it if you really want the job, but if you're just looking, you can spend this amount of time and effort elsewhere applying to more jobs.