This has happened more than once with Macys within a year. They have positions posted online on their own job website. After you create an account and apply online, they ask you to come in for an interview which is set up online. But when you actually show up for the interview, they first act like they had no idea why you're there. After you explain that you have a scheduled interview from macysjobs website, then they say that they don't have that position, but only part time. After you explain that the position clearly stated full-time the HR person will conduct the interview and tell you at the end that they will only hire for part-time and in a different department than what you applied for. Not only that they see that you have years of experience but they tell you that they start EVERYONE with minimum wage, which I find hard to believe. But the woman who was HR manager at the Fort Worth, TX location insisted that everyone regardless of experience starts with minimum wage. She was extremely unprofessional and unlike any other HR person I ever dealt with. When I told her I was not interested in part-time and minimum wage and will have to decline, she was very rude. Then I got an email saying she decided not to hire me even though I am the one who had declined the position. Overall, very negative experience.

I worked at Macy's in the late 2010s. The cosmetics manager asked me several questions. A few questions were difficult, like asking about what I would do if I saw a coworker stealing, but most were straightforward. She was also very respectful and supportive since I was unsure how to answer a few of the questions. They know that you need time to learn. Overall, it was a great experience for a beginner applicant.