I was taken into the interview room and briefed on the role play. I was to help a customer with a dinner party. I had 5 mins to revise a few A4 sheets of paper (easier than it sounds) and then they came back in and the role play started. They wanted to make chicken wrapped in ham with a pepper sauce, however the ham they wanted was out of stock and I had to suggest good alternatives. I also suggested things they didn't ask for such as champagne and table cloths etc, which is what they want you to do!!! This took about 5 minutes in total. After this was done I was asked to review what I did by writing what went well, what didn't go so well and what I would do next time. I passed the role play (it's not hard. Do not panic over it like I did!) and then a manager came in and asked me average interview style questions, however if you did not do your research prior to the interview you may struggle and hesitate often.