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      Marriott International

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      Front Desk Agent Interview

      Jan 14, 2017
      Anonymous employee
      Greensboro, NC
      Accepted offer
      Negative experience
      Difficult interview

      Application

      I applied in-person. The process took 3 weeks. I interviewed at Marriott International (Greensboro, NC) in Mar 2016

      Interview

      The promised interview never came about, she (GM) left 15 minutes before it's scheduled time, and dodged my calls from that point after her“Clique-ish" collegues gave me an impromptu interview, after she didn't show. They harassed me about my accomplishments, and my foreign language attributes; after having me wait in lobby, while they stared and sharing also with me, their unpleasant stares and smirks. *The Marriott offered me a position, wage and promotion, in which I accepted, the interview would consist of a meeting to complete the necessary paperwork.... I was then exposed to the women who treated me in the manner described above. The promise hasn't been been, I was never employed. I happen to be very beautiful, it's very apparent; so as in most cases, the males are pulling for me to be hired, while the women treat me as stated. I'm a very tough cookie, but as I write this , and filled with sadness, it happens to me VERY often. Recently, I had to quit my current job of another company. The company owner, told me that with my outstanding references, character, and knowledge, the GM and her clique would be sure to harass me and they maybe he shouldn't have told them all the details of my stature. This told to me during my 30-day review, as an explanation for the harassment I've undergone since my first day in the job, this explanation was offered, I hadn't brought up the harassment, he did. *On my first day, an associate told me "Don't tell the GM anything, cause she'll put it all on the floor. They don't like you, so be careful." I was hired Asst. Mgr. I immediately felt sorry for the employee, establishment, and myself... I was looking towards having to report my GM, for confidentiality breaching, and harassment on behalf of that associate (I asked her to give me an example, to quickly and lawfully determine if it supported her claims, and sadly she did), during my first five minutes of employment. I really need to professional men, especially women, to interview and work closely under; I don't have the urge, time, or funding for suing people who should have my best interests in mind.
      1

      Other Front Desk Agent Interview Reviews for Marriott International

      Front Desk Agent Interview

      May 6, 2025
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I interviewed at Marriott International

      Interview

      It was a super chill interview, they definitely used the STAR method and asked typical questions, including about how to deal with a rude guest, and how you deal with a rude or uncomfortable coworker.

      Interview questions [1]

      Question 1

      How do you deal with conflicts with coworkers?
      Answer question

      Front Desk Agent Interview

      Feb 14, 2025
      Anonymous Interview Candidate
      New York, NY
      No offer
      Positive experience
      Easy interview

      Application

      I applied online. I interviewed at Marriott International (New York, NY) in Feb 2025

      Interview

      Meet with manager at hotel. Answering questions about background. They called later in the week, I did not get the job. The process was simple and fast. I did not have enough experience

      Interview questions [1]

      Question 1

      Years of experience at Marriott
      Answer question
      2

      Front Desk Agent Interview

      Sep 19, 2025
      Anonymous employee
      Hotel
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied in-person. The process took 4 days. I interviewed at Marriott International (Hotel) in Feb 2025

      Interview

      The front desk agent interview typically includes a phone screening, in-person interview focusing on customer service skills, problem-solving scenarios, communication abilities, and sometimes basic computer or reservation system tests. The front desk agent interview includes phone screening, in-person interview, role-play customer service scenarios, questions on handling difficult guests, multitasking, communication skills, familiarity with reservation systems, and sometimes basic computer proficiency tests.

      Interview questions [1]

      Question 1

      Describe a difficult situation with a person
      Answer question