I applied through a staffing agency. The process took 2 months. I interviewed at Mayo Clinic
Interview
Had a recruiter to explain the job scope and interview process
Round 1: hiring manager (understanding skill sets)
Round 2: people you will be working closely with, 4-6 pax panel ( situational questions)
Round 3: people from different department ( 4-6 pax)
Interview questions [1]
Question 1
Tell one situation where a customer was unhappy and you are with him. What did you do