I applied through college or university. I interviewed at McDonald's (Edinburgh, Scotland) in May 2025
Interview
The interview was pretty much what you’d expect. They spent a good chunk of time asking about my background and experience, what I’ve worked on previously, and what I learned from it. After that, the questions shifted more into how I’d handle different situations—things like problems that come up day to day, tricky stakeholders, and how I approach decision-making when there isn’t an obvious answer
Interview questions [1]
Question 1
The main thing they asked me was: ‘Can you tell me about a time you gave good customer service?’ I talked about staying calm, listening properly, and sorting the problem quickly so the customer left happy
The interview process for a McDonald’s Crew Member position was straightforward, friendly, and focused on basic customer service and teamwork skills. The Hiring Manager asked simple questions about availability, previous experience, reliability, and handling customer interactions. The interview was welcoming, entry-level, and designed to assess attitude and willingness to learn.
Interview questions [1]
Question 1
What experience do you have working in a team environment?
Questions were simple and based on your own personality. They want to know what you are like and if you can adapt to a fast paced environment. It is a two staged process and you may be required to do a trial shift.
A group interview setting. Very casual, and involved discussing things in a group. You partake in icebreakers, and some roleplay relevant to the workplace. They take note of who is speaking the most confidently and leading tasks.
Interview questions [1]
Question 1
"Tell me about a time you worked in a group and someone didn't cooperate. How did you handle it?"