I originally met my first contact at a career fair and she was extremely helpful and kind. It seemed to me that you had an upper hand if you met with one of their Talent Acquisitions Heads in person. The next step was an interview over the phone with a managing director who first asked me to walk her through my resume, and then asked me a lot of company-related questions. If you get to this interview, make sure you are familiar with the company's clients and exactly what the company offers in terms of services.