Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For Employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      MetLife

      Engaged Employer

      About
      Reviews
      Pay & benefits
      Jobs
      Interviews
      Interviews
      Related searches: MetLife reviews | MetLife jobs | MetLife salaries | MetLife benefits | MetLife conversations
      MetLife interviewsMetLife Customer Service Representative interviewsMetLife interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Center
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy & Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent Posts

      Copyright © 2008-2026. Glassdoor LLC. "Glassdoor," "Worklife Pro," "Bowls," and logo are proprietary trademarks of Glassdoor LLC.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalized job recommendations and updates by starting your searches.

      Customer Service Representative Interview

      Jun 26, 2024
      Anonymous Interview Candidate
      Melville, NY
      Declined offer
      Negative experience
      Difficult interview

      Application

      I applied through a recruiter. The process took 5 days. I interviewed at MetLife (Melville, NY)

      Interview

      Bait and switch, was called in for an customer service call center job, was actually interviewed for a commission based sales job, was told to keep a second job because I wouldn’t make any money for the first 6 months unless I sold to all my friends and family

      Interview questions [1]

      Question 1

      Would you be willing to work 60 hours a week
      1 Answer

      Other Customer Service Representative Interview Reviews for MetLife

      Account Manager Interview

      Jan 7, 2026
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at MetLife

      Interview

      There were multiple phone and virtual interviews: 1. Recruiters, 2. Hiring Manager, 3. Peer, 4. Account Executive, and lastly 5. Department Head. All conversational, engaging, and enjoyable with each person. Because of the multiple interviews the process was lengthy.

      Interview questions [1]

      Question 1

      How do you handle working with difficult co-workers?
      Answer question

      Customer Service Representative Interview

      Feb 9, 2025
      Anonymous Interview Candidate
      No offer
      Positive experience
      Easy interview

      Application

      I interviewed at MetLife

      Interview

      Interview process begins with a phone screen. They will ask basic call center scenario questions and provide details about the position. Virtual interview was one on one with a supervisor. Good conversational style interview. They use the STAR method to guide you through each answer. Wasn’t difficult at all.

      Interview questions [1]

      Question 1

      What are your expectations and goals for this role?
      Answer question
      1

      Top companies for "Compensation and Benefits" near you

      avatar
      New York Life
      3.5★Compensation & Benefits
      avatar
      Lockton Companies
      3.9★Compensation & Benefits
      avatar
      USI Insurance Services
      4.2★Compensation & Benefits
      avatar
      Swiss Re
      3.8★Compensation & Benefits

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.