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Interviews at NPower
Interviews for Top Jobs at NPower
- Intern (1)
- IT Technician (1)
- IT Trainee (1)
- Information Technology (1)
- Instructor (1)
- Executive Director, Non-Profit (1)
- Project Manager (1)
- Sales Representative (1)
- Coordinator (1)
- Trainee (1)
- Program Manager (1)
- Manager (1)
- Cybersecurity (1)
- IT Student Technician (1)
- Alumni Engagement Manager (1)
- Recruitment and Admissions Manager (1)
- Tech Fundamentals (1)
- IT Fundamentals Trainee (1)
Anonymous Interview Candidate in Newark, NJ
I applied online. The process took 3 months. I interviewed at NPower (Newark, NJ)
They ask you a bit about yourself and a lot of technical questions in IT support. There were multiple people in the Zoom, and unfortunately, this caused some technical issues. But overall the questions were simple.
- Have you had to communicate technical information to people less tech-savvy than yourself?
Anonymous Employee in Dallas, TX
I interviewed at NPower (Dallas, TX)
The process was in the STAR format. It was a team of individuals who were really not in tune with the requirements for this location. It was a straight forward management interview.
- What is your greatest strength?
The latest conversations about Tech
Technical Account Manager
Being a woman in tech, I only recently started advocating for myself at work about advancement opportunities. Because of this I wanted to ask this question to my male counterparts. When you have 1:1's with your direct reports and talk about career growth / aspirations what is your managers’ response typically? I’d like to gauge how my experience (negative) differs from others. For instance are you met with blockades, enthusiasm, dread, etc?
Got a burning question about interviews at NPower? Just ask!
On Glassdoor, you can share insights and advice anonymously with NPower employees and get real answers from people on the inside.
I applied online. The process took 4 months. I interviewed at NPower
I met with the Human Resource Manager, the Program Director, the entire team I would be supporting, as well as the two people for the executive team. I had an assignment to write how I envision recruitment for the population in which we served.
- How would I recruit to veterans.
I applied online. The process took 2 weeks. I interviewed at NPower in Aug 2022
Two separate meetings with a recruitment manager and a social security manager. The first focused on background and current tech knowledge with a couple basic troubleshooting questions and the second focused on your current situation and well being. Casual, but professional atmosphere.
- If a computer is overheating, what should you check first?
Anonymous Employee in New York, NY
I applied online. The process took 2 weeks. I interviewed at NPower (New York, NY) in Aug 2022
a round of personal review questions that ask you why are you interested in the tech industry and how teachable are you in your aspect of learning. They also go over some integral parts of how to fix a computer and test you on how to solve a computer issue.
- Tell me about yourself, what are your goals in life?
Anonymous Employee in San Jose, CA
I applied through an employee referral. The process took 4 weeks. I interviewed at NPower (San Jose, CA) in Jul 2022
Consists of meeting with the Department Manager and the National Manager. Tone and sequence is informal where applicant can share additional career information. Initial phone screening done as well and also contact from HR.
- 1. Describe your method of collaborating with others? 2. How would you encourage folks to participate in Events planned out over 2-3 months?
Anonymous Employee in Newark, NJ
I applied online. The process took 2 weeks. I interviewed at NPower (Newark, NJ) in Jan 2022
I was an hour zoom meeting. I met with two employees. The first half was the standard interview questions. The second half was meeting with a social worker. The social worker wanted to see if anything in your life would affect you during the program.
- What made you want to apply to this program? What do you expect from this program?
Anonymous Employee in Saint Louis, MO
I applied online. I interviewed at NPower (Saint Louis, MO) in Jul 2020
They ask you questions based on your ability to stay calm in the workforce and how you would deal with certain situations. They ask about your personal life and how it might affect your ability to participate in the program
- What's your Ideal team look like?
Anonymous Employee in New York, NY
I applied online. I interviewed at NPower (New York, NY) in Feb 2020
Technical Knowledge: You exhibited a strong foundation of technical knowledge during the interview. Your understanding of computer hardware, operating systems, and network fundamentals was commendable. However, I would encourage you to delve deeper into specific areas of interest and stay updated with the latest technologies and industry trends. Troubleshooting Abilities: Your troubleshooting skills were impressive, and you demonstrated the ability to identify and resolve technical issues effectively. I particularly liked the way you approached the simulated scenarios and followed a systematic approach to isolate and troubleshoot problems. Keep practicing and refining your troubleshooting skills to become even more proficient. Communication Skills: While your technical competence was evident, I believe there is room for improvement in your communication skills. Effective communication is crucial in an IT technician role as you often have to explain technical concepts to non-technical individuals. Work on presenting your ideas clearly, using concise language, and adapting your communication style to suit different audiences. Time Management: During the interview, I noticed a few instances where you took slightly longer than necessary to complete certain tasks. Time management is crucial in a fast-paced IT environment, where efficiency is highly valued. Practice optimizing your workflow and prioritizing tasks to ensure timely completion. Customer Service: While technical skills are vital, providing excellent customer service is equally important in an IT technician role. Showcasing a friendly and professional demeanor, actively listening to customers' concerns, and empathizing with their issues can go a long way in creating a positive experience. Focus on developing your customer service skills to enhance the overall support you provide. Overall, I believe you have great potential as an IT technician. With some additional refinement in the areas mentioned above, you can excel in this field. Keep up the good work, continue to learn and grow, and I'm confident you will be a valuable asset to any IT team.
- Interviewer: Thank you for coming in today. Let's begin the review of your IT technician interview. Overall, I must say I was quite impressed with your performance. You demonstrated a solid understanding of the technical concepts and showcased good problem-solving skills. However, there are a few areas where you could further improve:
Anonymous Employee in Saint Louis, MO
I applied through other source. I interviewed at NPower (Saint Louis, MO) in Jan 2020
The interview was comfortable and insightful. I was well informed and the interviewer was very friendly. It wasn’t too short or too long but I was given all the information I needed
- Why are you interested in NPower
NPower Interviews FAQs
Glassdoor users rated their interview experience at NPower as 70.6% positive with a difficulty rating score of 2.88 out of 5 (where 5 is the highest level of difficulty). Candidates interviewing for Executive Director, Non-Profit and Intern rated their interviews as the hardest, whereas interviews for Instructor and IT Technician roles were rated as the easiest.
The hiring process at NPower takes an average of 37.9 days when considering 17 user submitted interviews across all job titles. Candidates applying for Intern had the quickest hiring process (on average 2 days), whereas Recruitment and Admissions Manager roles had the slowest hiring process (on average 120 days).
Common stages of the interview process at NPower according to 17 Glassdoor interviews include:
Phone Interview: 18.75%
Group Panel Interview: 15.63%
One on One Interview: 12.50%
Background Check: 12.50%
Drug Test: 7.81%
IQ Intelligence Test: 6.25%
Skills Test: 4.69%
Personality Test: 1.56%