National Student Clearinghouse Interview Questions | Glassdoor

National Student Clearinghouse Interview Questions

Updated Jul 20, 2017
16 Interview Reviews

Experience

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Candidate Interview Reviews

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  1.  

    Product Manager Interview

    Anonymous Interview Candidate in Herndon, VA
    No Offer
    Negative Experience
    Average Interview

    Application

    I applied online. I interviewed at National Student Clearinghouse (Herndon, VA) in June 2017.

    Interview

    Video interview followed by on site interview by panel of 8 people. No diversity in the panel.Looking at panel I realized I have no chance here. 6 people out of 8 were less experienced and less qualified than me

    Interview Questions

    National Student Clearinghouse Response

    Jul 21, 2017 – Manager, Talent Acquisition & Development

    Thank you for taking the time to interview with us and share your feedback! The Clearinghouse is redefining the Product Management discipline as we speak and we have given young internal talent the... More


  2.  

    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 4 weeks. I interviewed at National Student Clearinghouse.

    Interview

    Video Behavioral Interview only, its an automated process where the question is prompted and you record yourself answering it. Some of the questions are about who you are, what you are intending to do with your career, and what you want you want out of the internship.

    Interview Questions

    • Why do you want to work at NSC? Tell us about yourself, name a time... typical behavioral questions. I believe there were 7   Answer Question

    National Student Clearinghouse Response

    Oct 11, 2016 – Manager, Talent Acquisition & Development

    For our 2016 summer internships, we implemented a video interviewing solution, and it was a success! We were able to coordinate and conduct many interviews at once while at the convenience of the... More


  3.  

    Intern Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took a week. I interviewed at National Student Clearinghouse.

    Interview

    It was a one time phone interview, scheduled via email. I was offered the job less than a week later. The application itself is a little lengthy however and contains a lot of short answer questions, some of which can be a little redundant.

    Interview Questions

    • They asked me to talk about my volunteer experience on my resume (I didn't have any industry related work experience at the time. Mostly behavioral questions other than that (Tell us about a time you had difficulty working with a team member on a project).   Answer Question

  4.  

    Customer Service Representative I Interview

    Anonymous Interview Candidate
    No Offer
    Neutral Experience
    Average Interview

    Application

    I applied through college or university. I interviewed at National Student Clearinghouse.

    Interview

    First, they start you off with a phone interview. They will ask questions about your customer service experience and availability or your strengths. After that is concluded you will be notified in a week to go into the office for an in person interview and a test. I went into the office and took the test. The test itself was easy. It included business writing and knowledge of outlook. They will look at how you interact with HR and then other people will come in and ask you behavioral questions.

    Interview Questions

    • What was a time you had a group conflict and how did you work to resolve it?   Answer Question

  5. Helpful (2)  

    Intern Interview

    Anonymous Interview Candidate
    Declined Offer
    Positive Experience
    Average Interview

    Application

    I applied online. I interviewed at National Student Clearinghouse.

    Interview

    One phone interview and then received an offer.

    Interview Questions


  6.  

    Customer Service Representative I Interview

    Anonymous Interview Candidate
    No Offer
    Negative Experience
    Average Interview

    Application

    I applied online. The process took 4+ weeks. I interviewed at National Student Clearinghouse.

    Interview

    After applying online I was contacted the same day to schedule a phone interview. The phone interview consisted of basic customer service questions plus behavioral questions, I was also asked OS questions and computer programs, questions I have never been asked in a interview for a customer service job.

    Interview Questions

    • Having the in person interview was in my opinion not customer service related. They were more focused in knowing my knowledge on Outlook than anything. With almost 10 years of CS experience and dealing with dif. Programs including Outlook I have never been asked so many questions of Outlook. I felt that they were expecting me to fail.   Answer Question

  7.  

    Representative Interview

    Anonymous Employee in Herndon, VA
    Accepted Offer
    Negative Experience
    Difficult Interview

    Application

    I applied through a recruiter. The process took 2 weeks. I interviewed at National Student Clearinghouse (Herndon, VA) in January 2014.

    Interview

    Phone interview first. I did not feel this went well. There were absolutely no questions about my background, education or experience. I was called back in for a face to face which also was a bit uncomfortable but they hired me.

    Interview Questions

    • Describe a time when you worked with a team to resolve an issue. How did you go about resolving it an what was your part?   Answer Question

    National Student Clearinghouse Response

    Sep 26, 2016 – Manager, Talent Acquisition & Development

    Thank you for taking the time to provide feedback on your interview process. We use a mix of experience-based and behavioral interview questions to determine if candidates have the required skillsets... More


  8. Helpful (1)  

    Intern Interview

    Anonymous Interview Candidate
    No Offer

    Application

    I applied through college or university. The process took a week. I interviewed at National Student Clearinghouse.

    Interview

    Phone interview

    Interview Questions

    • Describe a difficult situation in which you created a solution for and rose above it   Answer Question

  9. Helpful (5)  

    Software Manager Interview

    Anonymous Interview Candidate
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 3 weeks. I interviewed at National Student Clearinghouse.

    Interview

    The HR contacted me right away and scheduled a phone interview. That interview was very professional and went extremely well. They were textbook questions: open-ended and covering every major categories. Why do you think you are a good fit for this job? What do you do when your project fails? How do you handle employee motivation? etc.

    Interview Questions

    • The second interview with the hiring manager didn't go so well. You should be more agreeable with him. He seems to be responsible for a small area of focus. He didn’t seem to be open to (or appreciate) growth suggestions to business services or alternative technology implementation approaches.   Answer Question

  10. Helpful (3)  

    Applications Architect Interview

    Anonymous Employee in Herndon, VA
    Accepted Offer
    Positive Experience
    Difficult Interview

    Application

    I applied through a recruiter. The process took 2 days. I interviewed at National Student Clearinghouse (Herndon, VA) in March 2013.

    Interview

    I had initially applied to NSCH right through their website, and got a rejection letter in 2 weeks. Next week, an external recruiter called me and told me that he wants to forward my resume to NSCH, but he wants to see more hands-on experiences. So, I forwarded him my "technical" resume which goes into a lot more detail. I got a call back in 2 hours from the recruiter asking me to go for the interview the very next day

    The first interview was 2 hours long. First I met the EA, who is the hiring manager. She explained to me their technology stack, their products and what they are trying to do . Then she opened up the floor for me to talk about my experience. In between, she would pepper me with questions about how I handled a particular challenge, and how I communicated with the people outside the development team. She was prepared with a list of points that she wanted to go over, and I thought she would be just going down the list, but she didn't. She didn't block the flow of the conversation. More or less the interview with the EA was conversational, and we were trying to understand each other's needs.

    Next, I met 2 of the team leads whom I would be mentoring. The TLs were more or less interested in knowing about how I did some of the things I did in the resume. I started going into it, and ultimately, it kind of turned out to be like a small class, which I thought wasn;t bad considering that I am interviewing for an architect position

    I was called in for an interview in the next business day to meet with 2 of the directors. Again, the style of the interview was conversational, with me talking about my experience, and they peppering in questions about how I solved problems. The types of questions were more oriented towards managerial problems.

    All in all, it was a positive experience. Everyone I met is intelligent and courteous. They let you speak, and pepper in intelligent questions during your spiel

    Interview Questions

    • All of them wanted to know how I motivate developers to move to technology. which was kind of weird to me because my experience has been that developers always want to try the next thing   1 Answer

    Negotiation

    They will not negotiate on salary, and they said upfront that they will not negotiate on salary. I negotiated on vacation time, and they were pretty cool about it. I thought their offer was fair, and I'm not a big negotiator


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