I applied through a recruiter. The process took 2 weeks. I interviewed at New York Life (Tampa, FL) in Apr 2016
Interview
I was contacted by a recruiter with regards of a job opening for Customer Support position, she submitted my application to NYL. The next day I received a call from the NYL partner. We talked about what I am looking for and he emailed me the 2 test (one for the ability to communicate with customers via telephone and chat; the other - a personality test) that I needed to pass. The next week we agreed on a face to face interview, very beautiful building, very professional. Then I watched a presentation about the company history and the sales process. It took an hour to cover all the information, very helpful and informative. That was when I understood that the opening was for an insurance sales agent and not the position that I initially had in mind.
Eventually I said that I need time to think about the offer, as it wasn't really what I was looking for. Still thinking.
Interview questions [1]
Question 1
Where do you see yourself in 3 years? Tell me something about yourself that is not in your resume.
An AI bot was asking me questions, very unpersonalized. It would have been nice to at least speak to someone and have the opportunity to showcase my abilities. Do not Recommend!
I applied through an employee referral. The process took 4 weeks. I interviewed at New York Life (Huntsville, AL) in May 2024
Interview
There was an online assessment and a series of in office interviews. However there were lots of important information that was glossed over or not revealed, There are a lot of cost you most cover in the first year even though you are only commission, example; you have to pay to use an office if their building space. I did original except an offer, I later left due to the miss information presented during the interview process.
I interviewed at New York Life (Glendale, CA) in Mar 2024
Interview
Initial interview. Then a personality assessment. Then another interview to discuss the results and an overview of the compensation structure and to ask any questions. Next you fill out an application and review the compensation structure via a sent link. Then the final interview and formal offer.