I applied online and was offered a phone interview within an hour. My phone interview lasted about 10 minutes, it was your basic questions: Why Nordstrom? Explain a time when...?, etc. At the end of the phone interview I was offered a one on one with the same person from HR that I spoke with on the phone. The next day we met for another interview, she basically asked the same questions and then at the end of that interview with HR I spoke with the manager from the department I applied for. She showed me around her department and explained everything about the job, pay and etc and then she asked me to sale her a product. I found the entire process positive. I was informed about three days later that she moved forward with another candidate. Bummer, but I still had a pleasant experience.