I applied online. The process took 5 days. I interviewed at Nordstrom (Seattle, WA) in Feb 2013
Interview
I applied online from out of state. I stated that I was relocating myself and would be in town for a week and could do my interview then. The training class days would work with my moving date but I believe I was not called back because I didnt already live in the area.
Interview questions [1]
Question 1
Tell me about your most difficult customer experience and how you handled the situation.
I applied online. The process took 2 days. I interviewed at Nordstrom
Interview
Applied online, had phone interview the next day, then the following day came I into the store for an interview and training began shortly after. Very quick and smooth process.
I applied online. The process took 3 weeks. I interviewed at Nordstrom (White Plains, NY)
Interview
Very smooth, easy going. First I had a phone interview, 2 weeks later I had an in store interview. Store manager is very sweet. Nothing out of the ordinary. Very big on customer service.
I applied online. The process took 1 week. I interviewed at Nordstrom (New York, NY) in Mar 2019
Interview
Easy process! Completed the application via LinkedIn, a few days later I received an invitation to complete a video interview via hirevue. The questions were simple retail experience questions. Lasted about 20 minutes. Completed the virtual and a few days later I received a email inviting me to a phone interview follow-up on Friday. The recruiter was very nice, informed me more about the position. She asked me multiple questions like a what would you do in this situation. The following Monday I got a phone call and received a offer letter.
Interview questions [1]
Question 1
How would you handle an angry customer who's order was lost and the item that was ordered was no longer available?