I applied online. The online application included a brief personality assessment. I was contacted via email the following day to set up a brief phone screen with HR. The phone screen with HR was very easy/casual and took about 10-15 minutes. I was asked basic questions such as, "Why do you want to work for Nordstrom?" I was asked about my availability and briefly discussed work history. After the phone screen, I was asked to come in for an interview with the Cosmetics Department Manager, which was scheduled for the following week. The interview with the department manager took about 30-45 minutes, and I was asked typical retail sales/management interview questions. We discussed the brands that were in need of a manager, and she explained that it was partly the brand representative's decision in regard to hiring for that position. Because I already had a relationship with my brand of choice's rep, I did not need to interview with the brand rep. The following week, I was contacted via phone by the department manager and offered the position.