I applied online. I interviewed at Nuance (Waterloo, ON) in Feb 2016
Interview
The interview was serial: starting at 9:30 AM and ending at 12:30 PM, I was interviewed by each manager on the Technical support team, followed by HR and the senior manager of the department. Each asked me a different series of questions, and it was clear that they shared notes with each other. A very thorough and engaging process.
Interview questions [1]
Question 1
What is more important for an incumbent in a technical support role: people skills or technical skills?
I applied online. I interviewed at Nuance in Apr 2016
Interview
Senior Recruiter from Burlington, MA emailed me and wanted to chat over phone. I gave him couple of options and he set up a time for phone interview. He never called me for the interview during the time he mentioned and also never emailed me back. I followed up with an email providing him new options, but still yet to hear from him. This was a total waste of my time. I will never apply here.
Nuance Technical Support Analyst Interview Questions | Glassdoor