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      Old Navy

      Part of Gap Inc.

      Engaged Employer

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      Related searches: Old Navy reviews | Old Navy jobs | Old Navy salaries | Old Navy benefits
      Old Navy interviewsOld Navy Customer Service Representative interviewsOld Navy interview


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      Customer Service Representative Interview

      Sep 27, 2017
      Anonymous Interview Candidate
      Ottawa, ON
      Declined offer
      Neutral experience
      Easy interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Old Navy (Ottawa, ON) in Sep 2015

      Interview

      Hour long group interview. Mainly play games and do activities to determine your personality type. One of these was to draw the first thing that came to mind and then make up a story with it, linking it to the drawing of the person next to you and so on. They also gave a scenario (Mom looking for back to school clothes for kindergarten daughter) and sent us to pick an outfit.

      Interview questions [1]

      Question 1

      Choose an outfit that would be suitable for...
      Answer question

      Other Customer Service Representative Interview Reviews for Old Navy

      Customer Service Representative Interview

      May 13, 2026
      Anonymous Interview Candidate
      Vaughan, ON
      Declined offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 5 days. I interviewed at Old Navy (Vaughan, ON) in May 2026

      Interview

      The interview took place in the Vaughan Mills food court. They were very kind and it felt more like a converstaion than an interview. They gave a lot of their input based off what you said. Seemed very supportive.

      Customer Service Representative Interview

      Jul 23, 2025
      Anonymous Interview Candidate
      No offer
      Neutral experience
      Easy interview

      Application

      I applied online. I interviewed at Old Navy

      Interview

      They reached out to me for a phone screening and asked me couple questions about myself and my personality. I enjoyed the time and advanced to the next round. Hope to do well in person too.

      Interview questions [1]

      Question 1

      What is your prior experience in customer service
      Answer question

      Customer Service Representative Interview

      Jun 17, 2025
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I interviewed at Old Navy

      Interview

      It was a great interview! It was my first interview ever and the manager at the time made me feel very comfortable. I was hired on the spot. Very easy questions about my life and experiences.

      Interview questions [1]

      Question 1

      How I managed stressful situations.
      Answer question

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