Old Navy Interview Questions
Updated Nov 21, 2023
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Interviews at Old Navy
Interviews for Top Jobs at Old Navy
- Sales Associate (1008)
- Brand Associate (243)
- Sellebrity (157)
- Seasonal Sales Associate (99)
- Retail Sales Associate (95)
- Customer Experience Associate (51)
- Seasonal Sellebrity (48)
- Sales Associate/Cashier (47)
- Cashier (39)
- Customer Service Associate (29)
- Associate (24)
- Brand Ambassador (21)
- Logistics Associate (19)
- Customer Service Representative (15)
- Brand Sales Associate (15)
- Store Manager (14)
- Cashier/Sales Associate (14)
- Merchandising Specialist (13)
- General Manager (11)
- Sales Representative (11)
- Operations Manager (11)
- Sales (10)
- Part Time Sales Associate (10)
- Business Operations Manager (8)
- Sales Floor Associate (8)
- Sale Associate (8)
- Manager (8)
- Assistant Store Manager of Merchandising (8)
- Assistant Manager (7)
- Sales Associate/Cash Handler (7)

Anonymous Interview Candidate in Plymouth, MA
I interviewed at Old Navy (Plymouth, MA)
Talking to the manager, getting to know you and your availability - very casual, showing you the store and the procedures. Feels very handsome on but a nice open conversation. Being honest with your availability goes a long way.
- Why do you want to work for Old Navy?

Anonymous Employee in Boise, ID
I applied online. I interviewed at Old Navy (Boise, ID)
The interview was rather formal, business professional dress expected and a LOT of questions, more than was needed for such a simple position. It didn’t seem like you could answer the questions wrong though.
- Why do you want to work for old navy?

Anonymous Interview Candidate
I interviewed at Old Navy
Normal interview process. Very long over 3 months process. Seemed like there was no rush to hire for the role. Unclear about when they were looking to hire for the role.
- Normal interview questions relating to the role.

Anonymous Interview Candidate in Edmonton, AB
I interviewed at Old Navy (Edmonton, AB)
interview process is somewhat tedious. They asked me about myself, my work experience, if i'm a fast learner, and my availability. I had to come back for second interview a few weeks later.
- Are you a quick learner?

Anonymous Employee
I interviewed at Old Navy
Submitted an online application, and a manager called me to schedule an interview. The interview was in person at the store. Both the hiring and general manager were incredibly friendly and straightforward. Honestly one of the best interview experiences I've had
- They asked about previous retail experience, if I had any sort of extra education that might pertain to the role, and what type of work I might be the most interested in (stock, cashier, etc.)

Anonymous Interview Candidate
I interviewed at Old Navy
Asked questions about my previous work experience, what I look for in a job, what my career goals are, etc. Was very easy and had a great conversation with the interviewer. I declined the offer but would definitely recommend applying!
- Where have you worked previously?

Anonymous Interview Candidate in California City, CA
I interviewed at Old Navy (California City, CA)
The interview process varies for jobs in many fields because employers expect different skills and talents for their employees. Even within specific roles, like that of a software engineer, there are many types of interview processes that help employers find candidates with specialized knowledge and abilities. If you're interested in starting a career as a software engineer, it's important to understand the basic interview process and the types of interviews you may experience.
- Data Structure, Algorithm, Architecture problems

Anonymous Employee in Las Vegas, NV
I interviewed at Old Navy (Las Vegas, NV)
Group interview. Pretty straightforward. Was a bit intimidating for a first job interview but it went well. After the initial interview, if you get a call back for a second it basically means you got the job.
- What does customer service mean to you?

Anonymous Employee in Elizabeth, NJ
I interviewed at Old Navy (Elizabeth, NJ)
I believe it was an easy process. Very straightforward questions and they expect customer service-oriented people. They're super nice and ask about your work experience and the strengths and weaknesses of your goals.
- What is your availability for seasonal?

Anonymous Interview Candidate in Los Angeles, CA
I interviewed at Old Navy (Los Angeles, CA)
I recently had the pleasure of interviewing at Old Navy, and I must say it was an outstanding experience from start to finish. The moment I walked through the doors, I was greeted with warm smiles and a welcoming atmosphere that immediately put my nerves at ease.
- Asked about past experience, what I am looking for from this job, how I can contribute to the team, etc
Old Navy Interviews FAQs
Glassdoor users rated their interview experience at Old Navy as 74.3% positive with a difficulty rating score of 1.98 out of 5 (where 5 is the highest level of difficulty). Candidates interviewing for Assistant Fashion Designer and Service & Training Manager Interview rated their interviews as the hardest, whereas interviews for Assistant Merchandising Manager and Assistant Store Manager roles were rated as the easiest.
The hiring process at Old Navy takes an average of 10.67 days when considering 2,217 user submitted interviews across all job titles. Candidates applying for Assistant Merchandising Manager had the quickest hiring process (on average 1 day), whereas Lead Brand Associate roles had the slowest hiring process (on average 180 days).
Common stages of the interview process at Old Navy according to 2,217 Glassdoor interviews include:
Group Panel Interview: 22.16%
One on One Interview: 22.03%
Phone Interview: 13.13%
Background Check: 13.08%
Skills Test: 6.76%
Personality Test: 6.44%
Presentation: 6.19%
Drug Test: 5.87%
IQ Intelligence Test: 2.91%
Other: 1.42%
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