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      Optus

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      Account Manager Interview

      Jul 4, 2023
      Anonymous Interview Candidate
      Melbourne
      No offer
      Neutral experience
      Average interview

      Application

      I interviewed at Optus (Melbourne)

      Interview

      Phone interview first with a recruiter and then In-person interview with the team for them to gauge your knowledge, expertise and skills and how you’d fit. It wasn’t too difficult, but they do need someone who understands technology, is preferably from an IT background.

      Interview questions [1]

      Question 1

      Experience and about your strengths and weaknesses
      Answer question

      Other Account Manager Interview Reviews for Optus

      Customer Service Representative Interview

      Nov 9, 2025
      Anonymous Interview Candidate
      No offer
      Negative experience
      Difficult interview

      Application

      I applied online. I interviewed at Optus

      Interview

      Was very obviously ai, this ai summarised the comments i said in my interview completely wrong. I knew it was ai, 1 minute after interview I got an email that said "here is how our ai summarised your interview ".

      Interview questions [1]

      Question 1

      What was a time you provided very good customer service?
      Answer question

      Account Manager Interview

      May 26, 2025
      Anonymous Interview Candidate
      Declined offer
      Positive experience
      Average interview

      Application

      I interviewed at Optus

      Interview

      Interview process was quite transparent, interview with recruiter, then line manager, senior management and then with a potential colleague. It moved quite succinctly with enough time to prepare in between interviews

      Interview questions [1]

      Question 1

      one time you you lost a deal and what were the reasons behind that
      Answer question

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