Orchard Supply Hardware Interview Questions | Glassdoor

Orchard Supply Hardware Interview Questions

Updated Feb 23, 2017
61 Interview Reviews

Experience

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  1.  

    Cashier Interview

    Anonymous Employee in Monterey, CA
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 3 weeks. I interviewed at Orchard Supply Hardware (Monterey, CA).

    Interview

    I applied online and then got an initial phone interview a week later. I think it was corporate offices, they asked simple questions about experience and availability. Then I got an offer to interview with the store manager. It took around 10 minutes and included typical retail interview questions. The manager was very friendly and polite in the interview. It took another few weeks to get a call back with an offer.

    Interview Questions


  2.  

    Merchandise Operations Interview

    Anonymous Interview Candidate
    No Offer
    Negative Experience
    Difficult Interview

    Application

    I applied online. I interviewed at Orchard Supply Hardware.

    Interview

    Got a call with in a few days of applying that the person wanted to discuss this position and possibly another with me. I called back within 3 hours and left a voicemail. Called again the next afternoon just in case and left another message. Got an email saying the position was filled about a week and a half later. Interesting...


  3.  

    Inventory Planner Interview

    Anonymous Employee in San Jose, CA
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 3+ weeks. I interviewed at Orchard Supply Hardware (San Jose, CA) in February 2017.

    Interview

    I applied online and received a call the next day. Did a quick HR interview and was scheduled for an in person interview the following week. It was about three hours long, three separate panel interviews with two people each. All questions were behavioral so you have to have a lot of specific past situational examples. Then also had an excel test of six questions. Each interview and the excel test was 45 min each. After the interview it took a couple weeks for them to get back with a decision.

    Interview Questions

    • Tell us a time when you were working on a project and it didn't go as planned.   Answer Question

    Negotiation

    I was able to negotiate but they wouldn't budge on salary offered. They answered all my other questions before I made my decision.


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  5.  

    Recruiting Manager Interview

    Anonymous Interview Candidate in San Jose, CA
    No Offer
    Negative Experience
    Average Interview

    Application

    I applied online. I interviewed at Orchard Supply Hardware (San Jose, CA).

    Interview

    I applied online, a Recruiter called me 2 days later and left me a voicemail. I tried to call her back twice over the next week and even tracked down her email address to try and schedule a call but she never got back to me via phone or email. As a professional Recruiter myself, I can honestly say that I have never treated any candidate this way. Highly unprofessional and disorganized.


  6.  

    HR Generalist Interview

    Anonymous Interview Candidate in San Jose, CA
    No Offer
    Negative Experience
    Average Interview

    Application

    I applied online. The process took 3 days. I interviewed at Orchard Supply Hardware (San Jose, CA) in January 2017.

    Interview

    I received a call for a phone interview the following day. I was called and I was suprised how the recuritor talked to me. She was nice but I felt her decision about my answer was not accurate. I am following the direction of the company I was at. Every company does things a little different

    Interview Questions

    • Have had to deal with Employee behavior problems   1 Answer

  7. Helpful (1)  

    Clerical Support Interview

    Anonymous Interview Candidate in Huntington Beach, CA
    No Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at Orchard Supply Hardware (Huntington Beach, CA) in November 2016.

    Interview

    Had a phone screening with an HR Specialist and afterward she added my name for the hiring event taking place the next week for a new store in my area. She was pleasant, but I don't have anything else on her.
    The hiring event, as expected, was a whirlwind. I planned on arriving on the second of the two days of the hiring event. When I got there, I was met by an associate who led me to my first interviewer. She had a checklist which she breezed through while referring to my resume. She only asked a few questions. I only had a chance to ask one question before she told me to return to the waiting area for someone to take me to my next interviewer. The second interviewer asked me customer service scenario questions, about 3 or 4, and a personal character type question.

    Interview Questions

    • Something along the lines of, "What was your greatest challenge (e.g. school, work, personal, etc.), and how did you overcome it?"   Answer Question
    • A customer complains that another associate had recommended the wrong product which ends up being damaged. They have their receipt. What do you do?   Answer Question

  8. Helpful (2)  

    Sales Associate Interview

    Anonymous Interview Candidate
    No Offer
    Negative Experience
    Difficult Interview

    Application

    The process took 1 day. I interviewed at Orchard Supply Hardware in October 2016.

    Interview

    Didn't even get to have an interview. I was scheduled for an interview at 10 but once I got there they told me that the person who does the interviews doesn't come till after 2. How unprofessional! They could've called me or sent me an email letting me know that!


  9. Helpful (1)  

    Cashier Interview

    Anonymous Interview Candidate in New York, NY
    No Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. I interviewed at Orchard Supply Hardware (New York, NY).

    Interview

    The woman who interviewed me was very nice. She made me feel very comfortable. She was easy to talk to and she asked me simple interview questions. I didn't get the job because of my school schedule, but she was kind enough to call me after my interview and tell me why she couldn't move forward with me. I really appreciated that.

    Interview Questions


  10.  

    Sales Associate Interview

    Anonymous Employee in East Los Angeles, CA
    Accepted Offer
    Negative Experience
    Easy Interview

    Application

    I applied in-person. The process took 2 weeks. I interviewed at Orchard Supply Hardware (East Los Angeles, CA) in July 2016.

    Interview

    Short, not at all well-thought-out, structured or developed. It's mostly about "getting new bodies in" to deal with "employee churn" and "burnout rate" for rank-and-file Sales Associates as well as Sales Leads and Department Heads.

    Interview Questions

    • Do you have ANY previous retail experience?   1 Answer

  11.  

    Store Manager Interview

    Anonymous Employee in San Diego, CA
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through other source. The process took 3 weeks. I interviewed at Orchard Supply Hardware (San Diego, CA) in June 2016.

    Interview

    The interview process is a very easy and great experience. It's three phases. Each one different and each one geard at giving the company a great look at their candidate.

    Interview Questions


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