The process took 1 day. I interviewed at PetSmart in Sep 2011
Interview
The manager was extremely nice, even though, in the end, I was not hired. It really looked like a fun place to work, at least for someone who loves animals. Everything looked very clean, both in the office and around the pet hotel. The manager asked the basic interview questions, such as what your response would be to an angry customer. There seemed to be a lot of questions, but they were not difficult. I do not think the manager even had to come up with the questions - s/he just went down a long list.
very easy questions, got called back next day, they asked me if i was comfortable with getting dirty and constantly picking up poop, asked if i was scared of any breeds
Easy and relaxed, not hard questions for me. A lot of basic animal questions about the behaviors. Asked me basic questions on work and school life. They wanted to see my overall goals. They discussed the role and possible room to grow.
Very quick & easy, asked about comfort levels with situations regarding cats & dogs, asked about previous animal and retail experiences, Discussed pay & availability. Very easy going & casual interview process