I applied through other source. The process took 4 days. I interviewed at Progressive Insurance (Tampa, FL) in Jun 2009
Interview
Fact checking with local recruiter. 30 minute phone interview with local recruiter. 2 2hour panel interviews with 2 interviewers each. Then offer by phone 2 days later.
Interview questions [2]
Question 1
Tell us about a time when you dealt with an angry customer
I interviewed at Progressive Insurance (Portland, OR)
Interview
3 interviews total, 1 recorded of yourself answering questions the have for you. 2nd is with someone and 3rd is also with a manager then talking about next steps. It was more intense than I thought.
Interview questions [1]
Question 1
Describe a time you had to discuss a difficult conversation with a customer
I applied online. I interviewed at Progressive Insurance
Interview
Very impersonal and did not get to speak to someone in person everything was video recorded. It took a long time for them to finally decline my video interview. That's it
I interviewed at Progressive Insurance (Modesto, CA)
Interview
Study the STAR method of interviewing and you will do great! Asking questions like “Tell me about a difficult time you had at work and how you handled it.” Answer all questions using the Star method
Interview questions [1]
Question 1
Tell me about a difficult time you had at work and how you handled it.