I applied online. The process took 6 weeks. I interviewed at Progressive Insurance (Raleigh, NC) in Feb 2015
Interview
The process was very time intensive. From the time the application was submitted until final word was received on candidate selection was about six weeks. After submitting the application, an assessment is required. About a week later, I received an email that I was selected for a phone interview. I received a call to arrange the phone interview about a week after receiving the email. The phone interview was set up for the following week. After the phone interview, a background investigation was completed. I received an email about a week later to arrange a face to face interview. That interview was the following week.
Interview questions [1]
Question 1
Tell about a time you went above expectations for a customer.
I interviewed at Progressive Insurance (Portland, OR)
Interview
3 interviews total, 1 recorded of yourself answering questions the have for you. 2nd is with someone and 3rd is also with a manager then talking about next steps. It was more intense than I thought.
Interview questions [1]
Question 1
Describe a time you had to discuss a difficult conversation with a customer
I applied online. I interviewed at Progressive Insurance
Interview
Very impersonal and did not get to speak to someone in person everything was video recorded. It took a long time for them to finally decline my video interview. That's it
I interviewed at Progressive Insurance (Modesto, CA)
Interview
Study the STAR method of interviewing and you will do great! Asking questions like “Tell me about a difficult time you had at work and how you handled it.” Answer all questions using the Star method
Interview questions [1]
Question 1
Tell me about a difficult time you had at work and how you handled it.