Claims Generalist Trainee applicants have rated the interview process at Progressive Insurance with 3.2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 46% positive. To compare, the company-average is 60.5% positive. This is according to Glassdoor user ratings.
Candidates applying for Claims Generalist Trainee roles take an average of 21 days to get hired, when considering 14 user submitted interviews for this role. To compare, the hiring process at Progressive Insurance overall takes an average of 25 days.
Common stages of the interview process at Progressive Insurance as a Claims Generalist Trainee according to 14 Glassdoor interviews include:
Phone interview: 22%
Background check: 19%
IQ intelligence test: 16%
Personality test: 16%
One on one interview: 14%
Skills test: 9%
Presentation: 2%
Drug test: 2%
Group panel interview: 2%
Here are the most commonly searched roles for interview reports -
The process took 2 weeks. I interviewed at Progressive Insurance (Parsippany, NJ) in Dec 2011
Interview
Was told to take a test the day after. It was a fairly easy test and about two days later, I was contacted for a phone interview. The phone interview was about 45 mins and consisted of going over my resume and about 6 behavioral questions. The person was very nice and told me to make sure to contact her if I did not hear about a follow up interview. A few days later I was contact to schedule an interview for the following week with a Manager. The 1:1 interview was relaxed, the person was very polite. It also consisted of about 10 behavioral questions and going over my resume. I was told I would receive an answer in a few days regardless of the decision. I was called about 5 days later and told that I did not get the position.
Interview questions [1]
Question 1
Explain a time you went above and beyond for a customer.
Be ready to complete STAR answers around difficult customers, multi-tasking, efficiency, and what motivates you to be a good insurance fit. Do your research, come prepared and you will do fine.
Interview questions [1]
Question 1
Tell me about a time where you were unable to complete all daily tasks on time. What did you do?
I applied online. The process took 4 weeks. I interviewed at Progressive Insurance (Los Angeles, CA) in Apr 2021
Interview
The process went like this; first I applied and sent my resume. I was then contacted to complete an assessment online. After that, the next step was a video interview consisting of 5-8 questions. Most questions were about customer service experience. After that I had a Zoom interview with a supervisor. I was contacted within 2 business days with an offer, from there I had to pass background screening. The whole process took less than a month.
Interview questions [1]
Question 1
Explain a time when you had to make a difficult decision at work
I applied online. The process took 2 weeks. I interviewed at Progressive Insurance (Phoenix, AZ) in Dec 2017
Interview
The application process was as expected. After applying I was required to take two online assessments. After completing the assessments I was scheduled for a phone interview. The woman who interviewed me was very abrasive. I have never left an interview feeling so negative. It wasn’t the questions that caused a negative experience, it was the interviewer. After speaking with her for almost an hour, I didn’t expect the follow up interview. I was actually relieved to have the rejection email. I would never want to work for a company that has a recruiter like the one I encountered. I literally want nothing to do with Progressive or their products because of this.
Interview questions [4]
Question 1
Tell me about a time you had to negotiate something.