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      Progressive Insurance

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      Claims Adjuster Trainee Interview

      Feb 18, 2015
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 1 week. I interviewed at Progressive Insurance in Feb 2015

      Interview

      Step 1: applied online Step 2: Emailed to take the online assessment Step 3: Emailed to set up phone interview Step 4: Phone Interview Step 5: In-Person interview is next but I will be updated by the end of the week on my status I can definitely say that this was one of the best interview experiences I have had. The person I talked to was very personable and made it feel like we were having more of a conversation between 2 friends about my past experiences. They set the expectation for how the interview process is going to go as soon as you answer the phone. You already know that the interview style is going to be target selection based after you schedule your phone interview and that you need to use the STAR method to answer your questions efficiently. I process was very easy and painless. I was initially very nervous going into the interview, but at the end I was extremely confident in the connection I made with the recruiter. She told me that she had a few other ppl she had to interview but she will be back in contact with me on Friday to let me know my status so we could schedule an in person interview. I hope that means I will get it. I will update this when I get my answer.

      Interview questions [1]

      Question 1

      Tell about a time that you received constructive feedback. How did you handle it and what was the outcome?
      3 Answers
      5
      avatar
      Progressive Insurance response
      11y
      Thanks for providing your feedback. We do use the STAR method during interviews, and make sure to provide details on our website: https://www.progressive.com/jobs/interview-faqs/. From your review, it looks like you received an offer. Welcome to the the Progressive family! -KH, Recruiting

      Other Claims Adjuster Trainee Interview Reviews for Progressive Insurance

      Claims Adjuster Trainee Interview

      Jul 7, 2026
      Anonymous Interview Candidate
      No offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at Progressive Insurance

      Interview

      So far the interview process started with an assessment about yourself and how you would fit into the role along with behavioral and situational style questions. On to the Video interview which is where I am currently at in the process.

      Interview questions [1]

      Question 1

      Tell me about a time you dealt with a difficult customer.
      Answer question

      Claims Adjuster Trainee Interview

      Jun 15, 2026
      Anonymous employee
      Schererville, IN
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at Progressive Insurance (Schererville, IN)

      Interview

      Video interview followed by zoom meeting. The video interview you answer I believe 6 questions and you have 2 attempts to complete the questions. The video had me kind of stressed

      Interview questions [1]

      Question 1

      How do you maintain time management?
      Answer question
      1

      Claims Adjuster Trainee Interview

      Jun 10, 2026
      Anonymous Interview Candidate
      Malvern, PA
      No offer
      Neutral experience
      Average interview

      Application

      I interviewed at Progressive Insurance (Malvern, PA)

      Interview

      I applied and was sent an email to complete a 30 minute assessment that must be completed within 6 days. I completed the assessment about 2 hours after receiving the email. Within about 30 minutes of completing the assessment I received an email stating I was selected for a short video interview as soon as possible and submissions are reviewed in the order in which they are received. This is how far I am in the process so far.

      Interview questions [1]

      Question 1

      In the assessment they asked more likely style type of questions and behavioral questions. Some parts of the assessment are timed.
      Answer question