I applied online. The process took 3 weeks. I interviewed at Progressive Insurance (Phoenix, AZ) in Aug 2023
Interview
The process is to submit the application. Complete the assessment. Complete the one way video (pre- recorded) with STAR question format. Then you will be invited to a zoom interview with the recruiter. This is where you will go over your resume and job experience. Receive information on the job and be asked 5 STAR questions.. Im currently waiting for a response back from the recruiter.
Interview questions [1]
Question 1
How have you negotiated for yourself and a client. How how have you mismanaged time in a previous role. When is a time you have asked for help from someone. How have you shown loyalty with a disappointed customer.
I applied online. I interviewed at Progressive Insurance (Colorado Springs, CO)
Interview
Met the minimum requirements, then I got a link to the four part assessment. Once I passed the assessment, almost right away I got an invite to a HireVue interview. Finally, I got to interview with real people.
Interview questions [1]
Question 1
Tell me about a time when you had to deal with a difficult customer.
It was a fairly lengthly process which involved the application, an assessment, pre-recorded one way interview, and a live virtual interview. Asked behavior-based STAR questions. It was extensive with at least 10 questions.
I applied online. The process took 3 weeks. I interviewed at Progressive Insurance (Allentown, PA) in May 2026
Interview
The interview process is extensive, there are several levels after applying for the position. Initially there are several questions to answer followed by a video interview with Behavioral questions to be answered in their STAR format (Situation, Task, Action, Result) followed by the following interview with an actual manager. This interview was also answering additional behavioral questions in the STAR format and answering several other questions. After all was said and done. I received an e-mail informing me they went a different direction.
Interview questions [1]
Question 1
Why are you interested in becoming a Claims Adjuster, and why Progressive?