I applied online. The process took 2 weeks. I interviewed at Progressive Insurance (Cincinnati, OH) in Feb 2011
Interview
The initial IQ test and skills test were basic. The second step in the process was a phone interview with a recruiter which consisted of the STAR format questioning. Again, basic. After the phone interview the company conducts a background check that is more in depth than the FBI. My work history is extensive and they contacted every employer listed. When they researched my legal background an open container citation from college (over 10 years ago) came up. The recruiter contacted me to alert me of my "criminal record." I did not disclose this incident because their application only asks for information from the previous three years.
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Other Claims Adjuster Interview Reviews for Progressive Insurance
I interviewed at Progressive Insurance (Portland, OR)
Interview
3 interviews total, 1 recorded of yourself answering questions the have for you. 2nd is with someone and 3rd is also with a manager then talking about next steps. It was more intense than I thought.
Interview questions [1]
Question 1
Describe a time you had to discuss a difficult conversation with a customer
I applied online. I interviewed at Progressive Insurance
Interview
Very impersonal and did not get to speak to someone in person everything was video recorded. It took a long time for them to finally decline my video interview. That's it
I interviewed at Progressive Insurance (Modesto, CA)
Interview
Study the STAR method of interviewing and you will do great! Asking questions like “Tell me about a difficult time you had at work and how you handled it.” Answer all questions using the Star method
Interview questions [1]
Question 1
Tell me about a difficult time you had at work and how you handled it.