Customer Service Representative applicants have rated the interview process at Reynolds and Reynolds with 3.1 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 25% positive. To compare, the company-average is 26.7% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 23 days to get hired, when considering 68 user submitted interviews for this role. To compare, the hiring process at Reynolds and Reynolds overall takes an average of 19 days.
Common stages of the interview process at Reynolds and Reynolds as a Customer Service Representative according to 68 Glassdoor interviews include:
Personality test: 18%
Phone interview: 16%
IQ intelligence test: 15%
Skills test: 15%
Background check: 8%
Drug test: 8%
One on one interview: 8%
Presentation: 7%
Group panel interview: 3%
Other: 2%
Here are the most commonly searched roles for interview reports -
I interviewed at Reynolds and Reynolds (Andover, MA)
Interview
I had to take an 30 minute aptitude and arithmetic test beforehand. Then I had someone reach out to me and I had a short phone call interview. They discussed my current job and if the commute would work for me.
Immediately got an interview offer. I then did some research on the company and saw how horribly structured the rest of the interview process was, then decided not to move forward.
I interviewed at Reynolds and Reynolds (Boston, MA)
Interview
Sent in my resume and a few days later was invited to complete a predictive index which matches my personality greatly. Once that was completed I received a phone call to complete an interview